Virgin Voyages is a company that offers cruise vacations. It provides travel experiences aboard ships that sail to various destinations, offering amenities such as dining, entertainment, and accommodations for passengers looking to enjoy a sea-based holiday.
How to reach a person at Virgin Voyages
Main: +1 (954) 488-2955
Virgin Voyages Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Virgin Voyages
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Virgin Voyages
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Virgin Voyages mailing address
1000 S Pine Island Rd
Suite 600″ (the 6th floor)
Plantation, Florida 33324
Virgin Voyages executive customer service contacts
Primary Contact
Richard Kilman
Vice President of Entertainment
1000 S Pine Island Rd
Plantation, Florida 33324
richard.kilman@virginvoyages.com
Secondary Contact
Peter Hunt
Chief Financial Officer
1000 S Pine Island Rd
Plantation, Florida 33324
peter.hunt@virginvoyages.com
Chief Executive Officer at Virgin Voyages
Nirmal Saverimuttu
1000 S Pine Island Rd
Plantation, Florida 33324
nirmal.saverimuttu@virginvoyages.com
How do I contact Virgin Voyages?
Call Virgin Voyages at +1 (954) 488-2955 or send an email at sailorservices@virginvoyages.com.
What is the email format for Virgin Voyages?
The email format is typically [firstname].[lastname]@virginvoyages.com.
Does Virgin Voyages give a refund?
Yes, Virgin Voyages offers refunds under certain conditions. It’s best to review its cancellation policy for specific details.
How do I speak to someone at Virgin Voyages ?
You can call its customer service at +1 (954) 488-2955 or use the live chat feature on its website.
Where is Virgin Voyages headquarters?
The headquarters is located at 1000 S Pine Island Rd, Plantation, Florida, 33324, United States.
How do I claim a refund from Virgin Voyages ?
To claim a refund, you should contact its customer service via phone at +1 (954) 488-2955 or email at sailorservices@virginvoyages.com and provide your booking details.
Can you reschedule Virgin Voyages?
Yes, you can reschedule your cruise, subject to its rescheduling policies. Contact customer service at +1 (954) 488-2955 to assist with the process.
Is water free on Virgin Voyages ?
Yes, water is included and available for free on Virgin Voyages.
How many bags can you bring on Virgin Voyages?
Passengers are generally allowed to bring two checked bags and one carry-on per person, but it’s best to check its specific luggage policy for any updates or restrictions.
How to get professional help with your Virgin Voyages problem
If you need help with Virgin Voyages, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
