VIP Cars is an online car rental platform that connects users with rental agencies worldwide to compare and book vehicles.
VIP Cars Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about VIP Cars
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with VIP Cars
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.VIP Cars mailing address
101 E Park BLVD
Suite 600
Plano, TX 75074-8818
VIP Cars executive customer service contacts
Primary Contact
Ahmed Lambat
Owner and Director
101 E Park BLVD
Suite 600
Plano, TX 75074-8818
ahmed.lambat@vipcars.com
Chief Executive
Guarav Kumar
101 E Park BLVD
Suite 600
Plano, TX 75074-8818
guarav.kumar@vipcars.com
How can I contact VIP Cars customer service?
Call (866) 727-1191 or email amit@vipcars.com.
How do I modify or cancel my reservation?
Reservations can be modified or canceled through the VIP Cars website or by contacting customer service at (866) 727-1191 or email amit@vipcars.com, with cancellation policies varying based on timing and the rental agency.
What is VIP Cars' refund policy?
Refunds depend on the rental agency’s policy and the cancellation timing; partial or full refunds may be available if you cancel within the specified period.
How to get professional help with your VIP Cars problem
If you need help with VIP Cars, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.