Vinted is an online marketplace where users can buy, sell, and swap second-hand clothing and accessories.
How to reach a person at Vinted
Vinted Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Vinted
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Vinted
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Vinted mailing address
Švitrigailos g. 13
03228 Vilnius, Lithuania
Vinted executive customer service contacts
Primary Contact
Vytautas Atkočaitis
Vice President of Vinted Go
Švitrigailos g. 13
03228 Vilnius, Lithuania
vytautas.atkocaitis@vinted.com
Secondary Contact
Adam Jay
CEO of Vinted Marketplace
Švitrigailos g. 13
03228 Vilnius, Lithuania
adam.jay@vinted.com
Chief Executive
Thomas Plantenga
Švitrigailos g. 13
03228 Vilnius, Lithuania
thomas@vinted.com
How can I contact Vinted customer service?
You can contact Vinted customer service through the help center on the website or app.
How do I track my Vinted order?
Once your Vinted order has shipped, you will receive tracking information via email. You can track your order directly through the platform or by using the tracking number provided by the carrier.
How do I make a payment on Vinted?
Payments on Vinted can be made securely through the platform using credit or debit cards, PayPal, or other available payment methods, depending on your location.
How to get professional help with your Vinted problem
If you need help with Vinted, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.