Varo is a U.S.-based financial technology company that offers mobile banking services through its partner bank, Varo Bank, N.A.
What you need to know about Varo
Customer service experiences with Varo can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- Varo’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Varo with our insider guide or through our executive contacts.
- Varo’s customer service policies are standard. Here are our frequently asked questions about Varo.
Varo customer service response times
Varo’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Phone support Call: (877) 377-8276 | Phone support is available daily from 7 a.m. to 8:30 p.m. Eastern time. Wait times can be lengthy, with some users reporting holds of 45 minutes to over an hour. |
Email support | Varo does not offer support via email. |
Online contact form | For non-urgent inquiries, you can submit a request through Varo’s support page |
Live chat support | Accessible through the Varo app by navigating to My Varo > Help and support > Chat with us, live chat is available 24/7 for general inquiries. |
Social media Help center / FAQ | Varo maintains an active presence on social media platforms. Help center / FAQ |
How to resolve a problem with Varo
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Varo mailing address
222 Kearny Street
9th Floor
San Francisco, CA 94108
Varo executive customer service contacts
Primary Contact
Yasaman Hadjibashi
Chief Banking Officer
222 Kearny Street
9th Floor
San Francisco, CA 94108
Yasaman.Hadjibashi@varomoney.com
Secondary Contact
José “Pepe” Porrata
President and COO
222 Kearny Street
9th Floor
San Francisco, CA 94108
Jose.Porrata@varomoney.com
Chief Executive
Gavin Michael
222 Kearny Street
9th Floor
San Francisco, CA 94108
Gavin.Michael@varomoney.com
How can I contact Varo customer service?
Call Varo customer service at (877) 377-8276.
When can I call Varo customer service?
Varo customer service is available daily from 7 a.m. to 8:30 p.m. Eastern time.
Does Varo provide chat support?
Yes, chat support is accessible through the Varo app by navigating to My Varo > Help and support > Chat with us, live chat is available 24/7 for general inquiries.
How to get professional help with your Varo problem
If you need help with Varo, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.