Varo

Varo Bank is an all-digital, nationally chartered bank founded in San Francisco. It offers mobile checking, savings and cash advances.

Telephone
Main : (877) 377-8276
Headquarters
222 Kearny Street, 9th Floor
San Francisco, CA 94108
Mailing address
PO Box 108
Draper, UT 84020
Website
varomoney.com

What you need to know about Varo

Customer service experiences with Varo can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with Varo

Try self-service first

Use our proven resolution methods, or Varo’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Varo respond?

Phone supportCall:
Phone support is available daily from 7 a.m. to 8:30 p.m. Eastern time, except federal holidays. Wait times can be lengthy, with some users reporting holds of 45 minutes to over an hour.
Email support
Varo has no general customer service email. For account application issues or refund checks on closed accounts, submit a request at varomoney.com/support. Varo says it replies within two business days.
Online contact form
For non-urgent inquiries, you can submit a request through Varo's support page
Live chat support
In the Varo app, go to My Varo > Help and Support. Live chat is available 24/7, except federal holidays.
Social mediaHelp center / FAQ
Varo maintains an active presence on social media platforms.

Help center / FAQ
Verified contacts

Varo customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Yasaman Hadjibashi
Chief Banking Officer
Secondary
José “Pepe” Porrata
President and COO
Chief Executive
Gavin Michael
Chief Executive

Varo customer service policies

Varo Bank's privacy policy outlines the collection, use, and sharing of personal information gathered through its websites, mobile applications, and branded social media pages. The bank collects data such as contact details, government-issued identifiers, and online activity information to provide services, enhance user experience, and for marketing purposes. Personal information may be shared with affiliates, service providers, and third parties as permitted by law. Users have certain privacy rights, including access to their data and the ability to manage their preferences. By using Varo's online services, users agree to the terms of this policy.

Varo loyalty program

Varo Cashback pays cash back when you use your Varo debit card or Varo Believe credit card at participating merchants. Some offers are automatic, and others must be activated in the app. Rewards are deposited to your Varo account, up to $750 a month.

Frequently asked questions about Varo

Call Varo customer service at (877) 377-8276.
Varo customer service is available daily from 7 a.m. to 8:30 p.m. Eastern time, except federal holidays.
Yes. In the Varo app, go to My Varo > Help and Support. Live chat is available 24/7, except federal holidays.

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