Varo

Varo is a U.S.-based financial technology company that offers mobile banking services through its partner bank, Varo Bank, N.A.

Telephone
Main : (877) 377-8276
Mailing address
222 Kearny Street, 9th Floor
San Francisco, CA 94108
Website
varomoney.com

What you need to know about Varo

Customer service experiences with Varo can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with Varo

Try self-service first

Use our proven resolution methods, or Varo’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Varo respond?

Phone supportCall:
Phone support is available daily from 7 a.m. to 8:30 p.m. Eastern time. Wait times can be lengthy, with some users reporting holds of 45 minutes to over an hour.
Email support
Varo does not offer support via email.
Online contact form
For non-urgent inquiries, you can submit a request through Varo's support page
Live chat support
Accessible through the Varo app by navigating to My Varo > Help and support > Chat with us, live chat is available 24/7 for general inquiries.
Social mediaHelp center / FAQ
Varo maintains an active presence on social media platforms.

Help center / FAQ
Verified contacts

Varo customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Yasaman Hadjibashi
Chief Banking Officer
Secondary
José “Pepe” Porrata
President and COO
Chief Executive
Gavin Michael
Chief Executive

Varo customer service policies

Varo Bank's privacy policy outlines the collection, use, and sharing of personal information gathered through its websites, mobile applications, and branded social media pages. The bank collects data such as contact details, government-issued identifiers, and online activity information to provide services, enhance user experience, and for marketing purposes. Personal information may be shared with affiliates, service providers, and third parties as permitted by law. Users have certain privacy rights, including access to their data and the ability to manage their preferences. By using Varo's online services, users agree to the terms of this policy.

Varo loyalty program

Varo Bank offers a loyalty program called Cashback, which provides automatic cash rewards when you use your Varo debit card or Varo Believe credit card at participating merchants. You can earn up to 6% cashback at over 10,000 brands nationwide, with rewards deposited directly into your Varo Bank account once you've accumulated at least $5. There's no need to activate offers or track points—cashback is applied automatically.

Frequently asked questions about Varo

Call Varo customer service at (877) 377-8276.
Varo customer service is available daily from 7 a.m. to 8:30 p.m. Eastern time.
Yes, chat support is accessible through the Varo app by navigating to My Varo > Help and support > Chat with us, live chat is available 24/7 for general inquiries.

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