Valley

Valley Bank is a regional bank headquartered in New Jersey.

Telephone
Main : (800) 522-4100
Mailing address
1455 Valley Road
Wayne, NJ 07470
Website
valley.com

What you need to know about Valley

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Valley

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Valley customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
David Acevedo
Vice President
Secondary
Melissa Pierce
Service Excellence Manager
Chief Executive
Ira Robbins

Frequently asked questions about Valley

Yes, you can find the online contact form here.
Monday to Friday 6 a.m. to 11 p.m., Saturday and Sunday 8 a.m. to 8 p.m. (all times Eastern).
To reset your password, click "Forgot Password?" on the login page or contact customer service at (800) 522-4100 for assistance.

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