Utica National Insurance Group is a provider of insurance products, offering coverage for auto, home, business, and other insurance needs.
Utica National Insurance Group Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate Utica National Insurance Group
What you need to know about Utica National Insurance Group
Customer service experiences with Utica National Insurance Group can be a hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- Utica National Insurance Group’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Utica National Insurance Group with our insider guide or through our executive contacts.
- Utica National Insurance Group’s customer service policies are standard. Here are our frequently asked questions about Utica National Insurance Group.
Utica National Insurance Group customer service response times
Utica National Insurance Group’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Response times are typically immediate or within a few minutes during business hours, but may be longer during peak times. Call (800) 598-8422. |
| Email support | No email support is available. |
| Online contact form | Expect a response within 24–48 hours via the online contact form, with automated acknowledgment often received immediately |
| Live chat support | No live chat support is available. |
| Social media | Social media response times may vary but can typically range from a few hours to a couple of days |
How to resolve a problem with Utica National Insurance Group
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Utica National Insurance Group mailing address
P.O. Box 6610
Utica, NY 13504-6610
Utica National Insurance Group executive customer service contacts
Primary Contact
Kim Meola
Director of Customer Service
P.O. Box 6610
Utica, NY 13504-6610
kim.meola@uticanational.com
Secondary Contact
Randy Gottschalk
Manager
P.O. Box 6610
Utica, NY 13504-6610
randy.gottschalk@uticanational.com
Chief Executive
Kristen Martin
P.O. Box 6610
Utica, NY 13504-6610
kristen.martin@uticanational.com
What is Utica National Insurance Group's physical address?
Utica National Insurance Group’s physical address is 180 Genesee St., New Hartford, NY 13413.
Who owns Utica National Insurance Group?
Utica National Insurance Group is a privately held company owned by its parent, Utica National Insurance Company of America, which is part of the Munich Re Group, a global reinsurance and insurance company.
How can I contact Utica National Insurance Group customer service?
Call Utica National Insurance Group customer service at (800) 598-8422.
How to get professional help with your Utica National Insurance Group problem
If you need help with Utica National Insurance Group, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.