Aritzia is a Canadian fashion retailer that offers women’s clothing and accessories, known for its trendy and high-quality designs.
Aritzia Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Aritzia
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Aritzia
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Aritzia mailing address
2 Bloor Street West
Suite 300
Toronto, Ontario Canada M4W 3E2
Aritzia executive customer service contacts
Primary Contact
Pippa Morgan
EVP, Retail
2 Bloor Street West
Suite 300
Toronto, Ontario Canada M4W 3E2
pmorgan@aritzia.com
Secondary Contact
Brian Hill
Founder
2 Bloor Street West
Suite 300
Toronto, Ontario Canada M4W 3E2
bhill@aritzia.com
Chief Executive
Jennifer Wong
2 Bloor Street West
Suite 300
Toronto, Ontario Canada M4W 3E2
jwong@aritzia.com
Does the Aritzia have an online contact form?
Yes, you can find Aritzia’s online contact form here.
Can I return or exchange an item?
Yes, Aritzia allows returns and exchanges within a specific time frame, usually 30 days, provided the items are in new and unworn condition with original tags.
How do I track my order?
You can track your order by visiting the Aritzia website and entering your order number and email address in the order tracking section.
How to get professional help with your Aritzia problem
If you need help with Aritzia, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.