USA TODAY

USA Today is a daily American newspaper that covers national and international news, sports, entertainment, and business.

Telephone
Main : (800) 872-0001
Mailing address
7950 Jones Branch Drive, Suite 100
McLean, VA 22102
Website
usatoday.com

What you need to know about USA TODAY

Customer service experiences with USA TODAY can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with USA TODAY

Try self-service first

Use our proven resolution methods, or USA TODAY’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does USA TODAY respond?

Phone support
Available Monday to Friday, 8 a.m. to 7 p.m. Eastern time The average hold time is up to 3 minutes, with the longest wait times typically on Mondays.
Email support
No email support is available.
Online contact form
Accessible through the "contact us" page on the website. Response times may vary, and it's advisable to use the in-app support features for assistance.
Live chat support
 No live chat support is available.
Social media
USA TODAY maintains profiles on platforms like Facebook and X. Response times can vary, and it's advisable to use these channels for general inquiries rather than urgent matters.
Verified contacts

USA TODAY customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Victoria Spigai
Office Manager
Secondary
Karey Van Hall
Deputy Editor in Chief
Editor in Chief
Caren Bohan
Editor in Chief

USA TODAY customer service policies

USA TODAY's terms of service outline the rules and guidelines for using its website and services. Learn more here.

USA TODAY loyalty program

USA TODAY does not have a loyalty progam.

Frequently asked questions about USA TODAY

USA TODAY is owned by Gannett Company, a media holding company that publishes newspapers and operates digital platforms.
Call (800) 872-0001.
Yes, you can find the online contact form here.

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