TrueBlue Customer Service Contacts

TrueBlue is JetBlue‘s frequent flyer program that allows members to earn points for flights and other purchases, which can be redeemed for rewards like flights and upgrades.

How to reach a person at TrueBlue

TrueBlue Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about TrueBlue

We have not received any recent complaints about AAdvantage.

How to resolve a problem with TrueBlue

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

TrueBlue mailing address

27-01 Queens Plaza North
Long Island City, NY 11101

TrueBlue social media channels

X

LinkedIn


TrueBlue executive customer service contacts

Primary Contact
Jayne O’Brien
Head of Marketing and Customer Support
27-01 Queens Plaza North
Long Island City, NY 11101
jayne.obrien@jetblue.com

LinkedIn

Secondary Contact
Shelly Griessel
VP, Customer Support
27-01 Queens Plaza North
Long Island City, NY 11101
shelly.griessel@jetblue.com

LinkedIn

Chief Executive
Joanna Geraghty
27-01 Queens Plaza North
Long Island City, NY 11101
j.geraghty@jetblue.com

LinkedIn

Frequently asked questions about TrueBlue

How do I contact TrueBlue customer service?

What should I do if I have issues with my TrueBlue points?

Call TrueBlue customer service at (800) 538-2583.

How do I change or cancel my TrueBlue flight booking?

You can make changes or cancel your flight by logging into your TrueBlue account on the JetBlue website or app, or by contacting customer service at (800) 538-2583 for assistance.

How to get professional help with your TrueBlue problem

If you need help with TrueBlue, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.