TrueBlue is JetBlue‘s frequent flyer program that allows members to earn points for flights and other purchases, which can be redeemed for rewards like flights and upgrades.
TrueBlue Responsiveness rating
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What you need to know about TrueBlue
We have not received any recent complaints about AAdvantage.
How to resolve a problem with TrueBlue
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.TrueBlue mailing address
27-01 Queens Plaza North
Long Island City, NY 11101
TrueBlue executive customer service contacts
Primary Contact
Jayne O’Brien
Head of Marketing and Customer Support
27-01 Queens Plaza North
Long Island City, NY 11101
jayne.obrien@jetblue.com
Secondary Contact
Shelly Griessel
VP, Customer Support
27-01 Queens Plaza North
Long Island City, NY 11101
shelly.griessel@jetblue.com
Chief Executive
Joanna Geraghty
27-01 Queens Plaza North
Long Island City, NY 11101
j.geraghty@jetblue.com
How do I contact TrueBlue customer service?
Call (800) 538-2583.
What should I do if I have issues with my TrueBlue points?
Call TrueBlue customer service at (800) 538-2583.
How do I change or cancel my TrueBlue flight booking?
You can make changes or cancel your flight by logging into your TrueBlue account on the JetBlue website or app, or by contacting customer service at (800) 538-2583 for assistance.
How to get professional help with your TrueBlue problem
If you need help with TrueBlue, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.