Triumph Motorcycles

Triumph Motorcycles is a British company that designs, manufactures, and sells motorcycles.

Telephone
Main : (678) 854-2010
Email
Mailing address
1070 White St SW, Suite B
Atlanta, GA Atlanta
Website
triumphmotorcycles.com

What you need to know about Triumph Motorcycles

Customer service experiences with Triumph Motorcycles can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with Triumph Motorcycles

Try self-service first

Use our proven resolution methods, or Triumph Motorcycles’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Triumph Motorcycles respond?

Phone support
Triumph Motorcycles customer service representatives are available Monday through Friday, from 8:30 a.m. to 6 p.m. Eastern time.

Call Triumph Motorcycles at (678) 854-2010.
Email support
For general inquiries, you can email tma.aftersales@triumphmotorcycles.com. While response times can vary, the team aims to reply within a reasonable timeframe during business hours.
Online contact form
Triumph Motorcycles provides an online contact form for various inquiries. Response times depend on the nature of the inquiry and current volume, but the team strives to address submissions promptly during business hours.
Live chat support
Triumph offers live chat support through the online clothing shop. The eCommerce customer service team operates from the United Kingdom, with hours between 3 a.m. to 12 p.m. Eastern time during Standard time, and 4 a.m. to 1 p.m. Eastern time during Daylight savings time on usual business days. The teams aims to reply to all questions within 2 business days.
Social media
Triumph maintains active profiles on social media platforms like Instagram and Facebook. While the team monitors these channels, response times can vary. For urgent matters, it's advisable to use direct contact methods such as phone or email.
Verified contacts

Triumph Motorcycles customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Rod Lopusnak
General Manager, North America
Secondary
Simon Thrussell
Head of Customer Experience
Chief Executive
Nick Bloor
Chief Executive

Triumph Motorcycles customer service policies

​Triumph Motorcycles' terms and conditions outline the guidelines and rules governing the use of the website and services. These terms typically cover aspects such as user responsibilities, intellectual property rights, limitations of liability, and dispute resolution procedures.

Triumph Motorcycles loyalty program

Triumph Motorcycles does not have a loyalty program.

Frequently asked questions about Triumph Motorcycles

Call Triumph Motorcycles customer service at (678) 854-2010 or email tma.aftersales@triumphmotorcycles.com.
Yes, you can find Triumph Motorcycles online contact form here.
Triumph Motorcycles customer service representatives are available Monday through Friday, from 8:30 a.m. to 6 p.m. Eastern time.

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