Triumph Motorcycles is a British company that designs, manufactures, and sells motorcycles.
How to reach a person at Triumph Motorcycles
Main: (678) 854-2010
Triumph Motorcycles Responsiveness rating
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What you need to know about Triumph Motorcycles
Customer service experiences with Triumph Motorcycles can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- Triumph Motorcycles’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Triumph Motorcycles with our insider guide or through our executive contacts.
- Triumph Motorcycles’ customer service policies are standard. Here are our frequently asked questions about Triumph Motorcycles.
Triumph Motorcycles customer service response times
Triumph Motorcycles’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Triumph Motorcycles customer service representatives are available Monday through Friday, from 8:30 a.m. to 6 p.m. Eastern time. Call Triumph Motorcycles at (678) 854-2010. |
| Email support | For general inquiries, you can email tma.aftersales@triumphmotorcycles.com. While response times can vary, the team aims to reply within a reasonable timeframe during business hours. |
| Online contact form | Triumph Motorcycles provides an online contact form for various inquiries. Response times depend on the nature of the inquiry and current volume, but the team strives to address submissions promptly during business hours. |
| Live chat support | Triumph offers live chat support through the online clothing shop. The eCommerce customer service team operates from the United Kingdom, with hours between 3 a.m. to 12 p.m. Eastern time during Standard time, and 4 a.m. to 1 p.m. Eastern time during Daylight savings time on usual business days. The teams aims to reply to all questions within 2 business days. |
| Social media | Triumph maintains active profiles on social media platforms like Instagram and Facebook. While the team monitors these channels, response times can vary. For urgent matters, it’s advisable to use direct contact methods such as phone or email. |
How to resolve a problem with Triumph Motorcycles
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Triumph Motorcycles mailing address
1070 White St SW
Suite B
Atlanta, GA Atlanta
Triumph Motorcycles executive customer service contacts
Primary Contact
Rod Lopusnak
General Manager, North America
1070 White St SW
Suite B
Atlanta, GA Atlanta
rod.lopusnak@triumphmotorcycles.com
Secondary Contact
Simon Thrussell
Head of Customer Experience
1070 White St SW
Suite B
Atlanta, GA Atlanta
simon.thrussell@triumph.co.uk
Chief Executive
Nick Bloor
1070 White St SW
Suite B
Atlanta, GA Atlanta
nick.bloor@triumph.co.uk
How can I contact Triumph Motorcycles?
Call Triumph Motorcycles customer service at (678) 854-2010 or email tma.aftersales@triumphmotorcycles.com.
Does Triumph Motorcycles have an online contact form?
Yes, you can find Triumph Motorcycles online contact form here.
When can I contact Triumph customer service?
Triumph Motorcycles customer service representatives are available Monday through Friday, from 8:30 a.m. to 6 p.m. Eastern time.
How to get professional help with your Triumph Motorcycles problem
If you need help with Triumph Motorcycles, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.