Trainline is a website and app that helps you book train and bus tickets across Europe. It allows you to compare prices, routes, and schedules to find the best options for your trip.
How to reach a person at Trainline
Customer service: (+44) 333 202 2222
Trainline Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Trainline
We have not received any recent complaints about Trainline.
How to resolve a problem with Trainline
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Trainline mailing address
120 Holborn
3rd floor
London, UK EC1N 2TD
Trainline executive customer service contacts
Primary Contact
Kate McGregor
Head of Legal
120 Holborn
3rd floor
London, UK EC1N 2TD
Kate.McGregor@trainline.com
Secondary Contact
Pete Wade
Chief Commercial Office
120 Holborn
3rd floor
London, UK EC1N 2TD
Pete.Wade@trainline.com
Chief Executive
Jody Ford
120 Holborn
3rd floor
London, UK EC1N 2TD
Jody.Ford@trainline.com
How do I contact Trainline?
Contact Trainline customer service at (+44) 333 202 2222 support page on its website or by using the online help center. It also offers assistance through its mobile app.
Who is the CEO of Trainline?
The CEO of Trainline is Jody Ford.
What is Trainline?
Trainline is a digital platform that provides booking services for train and bus tickets across Europe and the UK. It offers users the ability to compare prices, schedules, and book tickets for various train operators.
Who owns Trainline?
Trainline is a publicly traded company listed on the London Stock Exchange under the ticker symbol “TRN”. It is owned by its shareholders.
How to get professional help with your Trainline problem
If you need help with Trainline, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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