TopResume is a professional resume writing service that helps job seekers create and improve their resumes.
What you need to know about TopResume
Customer service experiences with TopResume can be a hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- TopResume’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with TopResume with our insider guide or through our executive contacts.
- TopResume’s customer service policies are standard. Here are our frequently asked questions about TopResume.
TopResume customer service response times
TopResume’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Phone support | Available at (800) 604-1929. Response times may vary, but you can typically expect to reach a representative on weekdays from 9 a.m. to 6 p.m. Eastern time. |
Email support | Responses usually take between 1 to 3 business days. Email support@topresume.com. |
Online contact form | Replies via the online contact form is similar to email, replies generally arrive within 1 to 3 business days. |
Live chat support | TopResume does not offer live chat support. |
Social media | Response times on the social media platform vary, but can range from a few hours to a couple of days, depending on the platform and inquiry. |
How to resolve a problem with TopResume
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
TopResume mailing address
410 Lexington Avenue
Suite 1402 – 1063
New York, NY 10170
TopResume executive customer service contacts
Primary Contact
Varvara Zhuk
410 Lexington Avenue
Suite 1402 – 1063
New York, NY 10170
varvara.zhuk@career.io
Secondary Contact
Todd Goldstein
Executive Manager
410 Lexington Avenue
Suite 1402 – 1063
New York, NY 10170
todd.goldstein@career.io
Chief Executive
Byron Matthews
410 Lexington Avenue
Suite 1402 – 1063
New York, NY 10170
byron.matthews@career.io
Who owns TopResume?
TopResume is owned by Talent Inc., a career services company that also owns other brands like TopCV and TopInterview.
How can I contact TopResume?
Call TopResume at (800) 604-1929 or email support@topresume.com.
When can I contact TopResume?
TopResume is available weekdays from 9 a.m. to 6 p.m. Eastern time.
How to get professional help with your TopResume problem
If you need help with TopResume, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.