TopResume

TopResume is a professional resume writing service that helps job seekers create and improve their resumes.

Telephone
Main : (800) 604-1929
Email
Mailing address
410 Lexington Avenue, Suite 1402 - 1063
New York, NY 10170
Website
topresume.com

What you need to know about TopResume

TopResume charged a customer $575 for a useless resume.

How to resolve a problem with TopResume

Try self-service first

Use our proven resolution methods, or TopResume’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does TopResume respond?

Phone support
Available at (800) 604-1929. Response times may vary, but you can typically expect to reach a representative on weekdays from 9 a.m. to 6 p.m. Eastern time.
Email support
Responses usually take between 1 to 3 business days.

Email support@topresume.com.
Online contact form
Replies via the online contact form is similar to email, replies generally arrive within 1 to 3 business days.
Live chat support
TopResume does not offer live chat support.
Social media
Response times on the social media platform vary, but can range from a few hours to a couple of days, depending on the platform and inquiry.
Verified contacts

TopResume customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Varvara Zhuk
Manager
Secondary
Todd Goldstein
Executive Manager
Chief Executive
Byron Matthews
Chief Executive

TopResume customer service policies

TopResume’s terms and conditions outline that by using its platform, you agree to its terms, including supplemental ones based on your location. Users must be at least 18, and services often require payment with no refunds on most resume-writing services. There’s a binding arbitration agreement and class action waiver. Intellectual property on the platform is protected, and unauthorized commercial use is prohibited. Subscription cancellations take effect at the term's end.

TopResume loyalty program

TopResume does not have a loyalty program.

Frequently asked questions about TopResume

TopResume is owned by Talent Inc., a career services company that also owns other brands like TopCV and TopInterview.
Call TopResume at (800) 604-1929 or email support@topresume.com.
TopResume is available weekdays from 9 a.m. to 6 p.m. Eastern time.

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