Tommy Hilifiger

Tommy Hilfiger is a global fashion, offering clothing, accessories, and fragrances for men, women, and children.

Telephone
Online inquiries : (888) 866-6948
Store inquiries : (800) 866-6922
Mailing address
Danzigerkade 165
1013 AP Amsterdam, The Netherlands
Website
usa.tommy.com/en

What you need to know about Tommy Hilifiger

Tommy Hilifiger generally responds to customer service issues in a satisfactory manner.

How to resolve a problem with Tommy Hilifiger

Try self-service first

Use our proven resolution methods, or Tommy Hilifiger’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Tommy Hilifiger respond?

Phone supportOnline inquiries: Store inquiries:
Usually 1 to 30 minutes. Availability: Phone support is available Monday through Friday from 9 a.m. to 9 p.m., and weekends from 9 a.m. to 5 p.m. Eastern time.
Email support
Usually 1 to 48 hours. Availability: Email support is available Monday through Friday from 9 a.m. to 9 p.m., and weekends from 9 a.m. to 5 p.m. Eastern time.
Live chat support
Usually 1 to 30 minutes. Availability: Live chat support is available Monday through Friday from 9 a.m. to 9 p.m., and weekends from 9 a.m. to 5 p.m. Eastern time.
Social media
 
Help center/FAQ
Tommy Hilifiger's help center/FAQ provides quick answers to common questions regarding...
Verified contacts

Tommy Hilifiger customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Alicia Loehle
Public Relations Director
Secondary
Sophia Hwang-Judiesch
President, North America
Chief Executive
Martijn Hagman
Chief Executive Officer

Tommy Hilifiger customer service policies

Tommy Hilfiger’s U.S. privacy policy explains that the company collects personal information from users, including names, contact details, payment data, purchase history, browsing behavior, and location information. This data is used for order processing, marketing, personalization, analytics, and fraud prevention. It may be shared with service providers, affiliated companies within PVH, and legal authorities, and some data may be used for advertising purposes. Users have limited control over their information, such as opting out of marketing communications or requesting access or deletion where allowed by law. The policy also notes additional rights for residents of certain states and that the services are not intended for children under 13.

Tommy Hilifiger loyalty program

Tommy Hilfiger’s loyalty setup is a free reward points system where you sign up with your email or account, earn points on purchases and certain interactions, and get perks like a one‑off sign‑up discount, early access to sales, birthday treats, special offers, exclusive product access and invites to events — but points, rewards and benefits vary by region and usually can’t be transferred or turned into cash, and the program’s rules, benefits and expiry terms can change at any time.

Frequently asked questions about Tommy Hilifiger

Tommy Hilfiger is owned by PVH Corp.

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