Tommy Hilifiger Customer Service Contacts

Tommy Hilfiger is a global fashion, offering clothing, accessories, and fragrances for men, women, and children.

How to reach a person at Tommy Hilifiger

Customer service: (855) 597-7368

Tommy Hilifiger Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Tommy Hilifiger

We have not received any recent complaints about Tommy Hilifiger.

How to resolve a problem with Tommy Hilifiger

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Tommy Hilifiger mailing address

Danzigerkade 165
1013 AP Amsterdam, The Netherlands

Tommy Hilifiger social media channels

X


Tommy Hilifiger executive customer service contacts

Primary Contact
Alicia Loehle
Public Relations Director
Danzigerkade 165
1013 AP Amsterdam, The Netherlands
alicialoehle@tommy.com

LinkedIn

Secondary Contact
Sophia Hwang-Judiesch
President, North America
Danzigerkade 165
1013 AP Amsterdam, The Netherlands
sophiahwangjudiesch@tommy.com

LinkedIn

Chief Executive
Martijn Hagman
Danzigerkade 165
1013 AP Amsterdam, The Netherlands
martijn.hagman@tommy.com

Frequently asked questions about Tommy Hilifiger

Who owns Tommy Hilfiger?

Tommy Hilfiger is owned by PVH Corp.

How do I contact Tommy Hilfiger?

Tommy Hilfiger offers several customer service options:

  • Live chat: Available at the bottom-right corner of its website.
    • Hours: Monday through Sunday, 9 a.m. to 9 p.m. Eastern time
  • Phone:
  • Contact form: Submit a Request

Where is Tommy Hilfiger’s headquarters?

  • Global Headquarters:
    Tommy Hilfiger
    Danzigerkade 165
    1013 AP Amsterdam
    The Netherlands
  • Americas Headquarters:
    Tommy Hilfiger
    285 Madison Avenue, Floor 9
    New York, NY 10017

What is Tommy Hilfiger’s return policy?

Tommy Hilfiger offers a 30-day return policy for most products, including full-priced, promotional, and incorrect-sized items. However, the following conditions apply:

  • Non-refundable items: Underwear, masks, earrings, and final sale products.
  • Return conditions: Items must be unworn, unwashed, and have original tags attached.
  • Return fee: A $4.95 shipping fee will be deducted from your refund.

How can I start a return for Tommy Hilfiger?

To initiate a return, fill out the return form available on Tommy Hilfiger’s official website.

How to get professional help with your Tommy Hilifiger problem

If you need help with Tommy Hilifiger, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.