Tom Ford is a luxury fashion brand sells clothing, accessories, beauty products, and fragrances. It was founded by designer Tom Ford. The brand is now owned by The Estée Lauder Companies Inc.
How to reach a person at TOM FORD
Customer service: 1-888-TOM-FORD
TOM FORD Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about TOM FORD
We have not received any recent complaints about TOM FORD.
How to resolve a problem with TOM FORD
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.TOM FORD mailing address
767 Fifth Avenue
New York, NY 10153
TOM FORD executive customer service contacts
Primary Contact
Victoria Clack
Brand Manager, Customer Experience and Complaint Management
767 Fifth Avenue
New York, NY 10153
vclack@tomford.com
Chief Executive
Guillaume Jesel
President
767 Fifth Avenue
New York, NY 10153
gjesel@tomford.com
Lelio Gavazza
767 Fifth Avenue
New York, NY 10153
lgavazza@tomford.com
Irene Intorre
Executive Assistant to President and CEO
767 Fifth Avenue
New York, NY 10153
iintorre@tomford.com
Does TOM FORD offer refunds?
Yes, Tom Ford provides refunds and accepts returns under specific conditions:
- Refund eligibility: Products must be in new or excellent condition.
- Return policy: The return or refund request must be initiated within 60 days of the purchase date.
How can I contact TOM FORD UK?
For assistance in the UK, you can reach Tom Ford customer service via:
- Email: assistance.uk@tomfordinternational.com
- Phone: +44 80080 83673
- Hours: Monday – Friday, 8:30 a.m. to 5 p.m. Greenwich Mean time.
How can I contact TOM FORD?
For general inquiries, connect with Tom Ford’s customer service using the following methods:
- Email: assistance@tomfordinternational.com
- Phone: 1-888-TOM-FORD
- Availability: 8 a.m. to 9 p.m. Eastern time, 7 days a week
- Live Chat: Available on the official website
Who owns TOM FORD?
Tom Ford is owned by The Estée Lauder Companies Inc.
Who is the CFO of TOM FORD?
The Chief Financial Officer (CFO) of Tom Ford International is Marco Biagioni.
How can I email TOM FORD?
For email assistance, you can contact:
- General Inquiries: assistance@tomfordinternational.com
- Feedback: customercare@tomfordbeauty.com
How to get professional help with your TOM FORD problem
If you need help with TOM FORD, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
