Toggle Insurance offers customizable coverage for individuals and businesses, including auto, home, renters and small business policies.
Toggle Insurance Responsiveness rating
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What you need to know about Toggle Insurance
The company responds to most customer complaints in a satisfactory manner.
- Toggle Insurance’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Toggle Insurance with our insider guide or through its executive contacts.
- Toggle Insurance’s customer service policies are standard. Here are our frequently asked questions about Toggle Insurance.
Toggle Insurance customer service response times
Toggle Insurance’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support (855) 864-1530 | Representatives are available from 9 a.m. to 10 p.m. Monday through Friday, and 10 a.m. to 9 p.m. on Saturday. Time zone is not specified. |
| Email support | Toggle Insurance does not provide a direct customer service email on its website. However, customers can submit inquiries through an online contact form. |
| Live chat | Toggle Insurance offers live chat on its website, connecting users first with a chatbot and then with a live agent for more complex inquiries. |
| Social media | Toggle Insurance is active on social media platforms, including Facebook, X and Instagram. |
| Help center/FAQ | Toggle Insurance’s help center/FAQ provides quick answers to common questions regarding its insurance products and services. |
How to resolve a problem with Toggle Insurance
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Toggle Insurance mailing address
200 E Randolph Street
Suite 5100
Chicago, IL 60601
Toggle Insurance loyalty program
Toggle Insurance does not have a loyalty program.
Toggle Insurance social media channels
Toggle Insurance executive customer service contacts
Primary Contact
Leslie Casso
Customer Experience Director
200 E Randolph Street
Suite 5100
Chicago, IL 60601
leslie.casso@farmersinsurance.com
Secondary Contact
Deborah Battaglia
SVP, Head of Customer Experience
200 E Randolph Street
Suite 5100
Chicago, IL 60601
deborah.battaglia@farmersinsurance.com
Chief Executive
Raul Vargas
200 E Randolph Street
Suite 5100
Chicago, IL 60601
r.vargas@farmersinsurance.com
Toggle Insurance customer service policies
What is Toggle Insurance's privacy policy?
Toggle Insurance’s privacy policy explains how the company collects, uses, shares and protects customers’ personal information. It outlines how data are used for providing insurance services, processing claims and complying with legal requirements.
What are Toggle Insurance's terms and conditions?
Toggle Insurance’s terms and conditions set forth the rules for using its website and services, including policy purchases, account management, coverage limitations and user responsibilities.
What is Toggle Insurance's accessibility statement?
Toggle Insurance’s accessibility statement describes the steps the company takes to ensure its website and digital services are accessible to all users, including individuals with disabilities.
Toggle Insurance self-service links
How can I get a quote?
Visit the website, select the type of insurance and enter your information to receive a quote.
How do I update my account information?
Visit the website, log into your account and navigate to “Account Settings” to update your personal information, contact details or payment information.
How do I submit a claim?
Visit the website, navigate to “Claims” and follow the prompts to file your Auto, Home or Renters insurance claim.
What is the relationship between Toggle Insurance, GetToggle and Farmers Insurance?
Toggle Insurance is a brand of Farmers Insurance, which is part of Farmers Group, Inc.
How can I contact Toggle Insurance customer service?
Call (855) 864-1530.
Does Toggle Insurance have an online chat service?
Yes, Toggle Insurance has an online chat service.
How to get professional help with your Toggle Insurance problem
If you need help with Toggle Insurance, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
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