Time Warner Cable

Time Warner Cable (TWC) is an American cable telecommunications company.  The company has now merged with Charter Communications.

60 Columbus Circle
New York, N.Y 10023

Phone Contacts

Main: (212) 364-8200
Toll Free: (800) 892-4357

Email Contacts

Naming convention appears to be [email protected]

Customer Service Resources

Contact us page

Social Media Contacts


For support, tweet TWC_Help

Executive Contacts

Primary Contact
Bob Calabro
Vice President Customer Care Operations
60 Columbus Circle
New York, N.Y 10023
[email protected]

Secondary Contact
Rocky Boler
Senior Vice President of Customer Care
60 Columbus Circle
New York, N.Y 10023
[email protected]

Or: Greg McMichael, Senior Vice President Call Center Operations, [email protected]

Kathleen Mayo
Executive Vice President, Customer Operations
60 Columbus Circle
New York, N.Y 10023
[email protected]

Chief Executive
Robert Marcus
Chairman and Chief Executive Officer
60 Columbus Circle
New York, N.Y 10023
[email protected]

Last updated: December 21, 2017.

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