The Marriott Vacation Clubs Customer Service Contacts

Marriott Vacation Clubs are a network of vacation ownership resorts offering timeshare accommodations and related services.

How to reach a person at The Marriott Vacation Clubs

The Marriott Vacation Clubs Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about The Marriott Vacation Clubs

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with The Marriott Vacation Clubs

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

The Marriott Vacation Clubs mailing address

7812 Palm Parkway
Orlando, FL 32836

The Marriott Vacation Clubs social media channels

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The Marriott Vacation Clubs executive customer service contacts

Primary Contact
Peggy Roe
EVP and Chief Customer Officer
7812 Palm Parkway
Orlando, FL 32836
marcos.agostini@mvwc.com

LinkedIn

Secondary Contact
Brian Miller
President, Vacation Ownership
7812 Palm Parkway
Orlando, FL 32836
brian.miller@mvwc.com

Chief Executive
John E. Geller
7812 Palm Parkway
Orlando, FL 32836
john.geller@mvwc.com

LinkedIn

Frequently asked questions about The Marriott Vacation Clubs

How can I contact The Marriott Vacation Clubs?

What should I do if I need to modify or cancel my vacation reservation?

Contact Marriott Vacation Club customer service at (407) 206-6000, email corporate.affairs@mvwc.com or use the online portal where you made the booking.

How do I check the status of my timeshare account or points?

Contact Marriott Vacation Club customer service at (407) 206-6000, email corporate.affairs@mvwc.com, or use the online portal where you made the booking.

How do I check the status of my timeshare account or points?

Log in to your account on the Marriott Vacation Clubs website, contact customer service at (407) 206-6000 or email corporate.affairs@mvwc.com for account and points information.

What clubs are part of The Marriott Vacation Clubs?

Marriott, Sheraton and Westin vacation clubs are part of The Marriott Vacation Clubs.

How to get professional help with your The Marriott Vacation Clubs problem

If you need help with The Marriott Vacation Clubs, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.