The GIANT Company

The GIANT Company is a supermarket chain in the U.S. offering groceries, pharmacy services, and household products, primarily operating in the Mid-Atlantic region.

Telephone
Toll Free : (888) 814-4268
Mailing address
1149 Harrisburg Pike
Carlisle, PA 17013
Website
giantfoodstores.com

What you need to know about The GIANT Company

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with The GIANT Company

Try self-service first

Use our proven resolution methods, or The GIANT Company’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does The GIANT Company respond?

Phone support
Representatives are available Monday through Friday from 8 a.m. to 7 p.m., and Saturday from 8 a.m. to 5 p.m. (all times Eastern).
Email support
The GIANT Company does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries.
Live chat
The GIANT Company offers a live chat feature that provides quick answers to common questions or allows users to chat with a live agent.
Social media
The GIANT Company is active on social media platforms such as Facebook, X and Instagram.
Help center/FAQ
The GIANT Company’s help center/FAQ provides quick answers to common questions regarding orders, products, delivery, and store services.
Verified contacts

The GIANT Company customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Tamara Mayo
Customer Care Manager
Secondary
David Lessard
Chief Operator
Secondary
David Lessard
Chief Operator

Additional contacts

John Ruane
President
John Ruane
President

The GIANT Company customer service policies

The GIANT Company’s privacy policy describes how the organization collects, uses and protects personal information. It also explains how data are used for processing orders and for marketing purposes.

The GIANT Company loyalty program

The GIANT Company has a loyalty program called GIANT Choice Rewards, which allows customers to earn points on purchases.

Frequently asked questions about The GIANT Company

Ahold Delhaize is the parent company of The GIANT Company, which operates as part of its U.S. retail grocery portfolio.
Martin’s is a sister banner within The GIANT Company’s U.S. grocery portfolio.
For every dollar spent on eligible purchases in stores (after coupons, savings and exclusions) customers earn one point when using a GIANT Card.

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