The Farmer’s Dog is a subscription-based pet food service that delivers fresh, human-grade dog food directly to customers. The meals are customized based on a dog’s age, weight, breed, and dietary needs, and are made with ingredients such as meat, vegetables, and grains.
How to reach a person at The Farmers Dog
Customer service: (646)-780-7957
The Farmers Dog Responsiveness rating
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What you need to know about The Farmers Dog
The Farmers Dog generally responds to customer service issues in a satisfactory manner.
- The Farmers Dog’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with The Farmer’s Dog with our insider guide or through our executive contacts.
- Here are our frequently asked questions about The Farmers Dog.
The Farmers Dog customer service response times
| Phone support (646)-780-7957 | Response times: Usually 1 to 30 minutes. Availability: Phone support is available 24/7. |
| Email support help@thefarmersdog.com | Response times: Usually 1 to 5 business days. Availability: Email support is available 24/7. |
| Live chat support | The Farmers Dog’s does not have live chat support. |
| Social media | The Farmers Dog is active on social media platforms such as Facebook, X, TikTok, and LinkedIn. Response times can range from 1 to 48 hours. |
| Help center/FAQ | The Farmers Dog’s FAQ page provides quick answers to common questions regarding its product, creating an eating plan, packaging and shipping, and your subscription. |
How to resolve a problem with The Farmers Dog
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
The Farmers Dog mailing address
201 Varick Street
PO Box 984
New York, NY 10014
The Farmers Dog executive customer service contacts
Primary Contact
Lacey Krimmer
Director of Customer Experience Innovation
201 Varick Street
New York, NY 10014
lkrimmer@thefarmersdog.com
Secondary Contact
Pete Boudreaux
Senior Vice President, Customer Experience
201 Varick Street
New York, NY 10014
pboudreaux@thefarmersdog.com
Chief Executive
Jonathan Yoni Regev
Co-Founder and CEO, The Farmer’s Dog
201 Varick Street
New York, NY 10014
jonathan@thefarmersdog.com
Does The Farmer's Dog ship nationwide?
The Farmer’s Dog ships to the 48 contiguous U.S. states, offering meal plans that provide recurring deliveries.
Who founded The Farmer's Dog?
The Farmer’s Dog was founded by Brett Podolsky and Jonathan Regev.
How to get professional help with your The Farmers Dog problem
If you need help with The Farmers Dog, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.