The Cincinnati Insurance

The Cincinnati Insurance Companies markets life, disability income, long-term care insurance, and annuities.

Telephone
Customer Service : 888-242-0888
Email
Mailing address
6200 S. Gilmore Road
Fairfield, OH 45014-5141
Website
cinfin.com

What you need to know about The Cincinnati Insurance

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with The Cincinnati Insurance

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

The Cincinnati Insurance customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Marc J. Schambow
Senior Vice President / Chief Claims Officer
Secondary
Jessica Zinsmeister
Vice President – Care Center Director
(513) 603-5785
Chief Executive
Stephen M. Spray
President (U.S. Subsidiary Companies)
(513) 313-9560

Frequently asked questions about The Cincinnati Insurance Companies

Claims: (877) 242-2544 Automated pay By phone: (800) 364-3400 Payment support: (888) 242-0888 Online services support: (888) 242-0888 Personal policy pervices: (888) 242-8811 Life policy services: (800) 783-4479 Business policy pervices: (888) 242-8811
Cincinnati Insurance claims at (888) 242-0888 or visit the website and go to the claims section.
The Cincinnati Insurance Company is owned by Cincinnati Financial Corporation.
The Cincinnati Insurance Company offers a variety of insurance types, including property and casualty insurance, life insurance, and personal and commercial insurance products.
The Cincinnati Insurance Company underwrites its own insurance policies.
The Cincinnati Insurance Company was founded in 1950.
The Cincinnati Insurance Company is based in Fairfield, Ohio, a suburb of Cincinnati.
Cincinnati Insurance has been in business since 1950.
  1. Call the claims department at (888) 242-0888.
  2. Visit the website and file a claim online.
  3. Contact your local Cincinnati Insurance agent for assistance.
The phone number for Cincinnati Life Insurance Company, a subsidiary of Cincinnati Financial Corporation, is (888) 242-0888.

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