The Cincinnati Insurance Companies Customer Service Contacts

The Cincinnati Insurance Companies markets life, disability income, long-term care insurance, and annuities.

How to reach a person at The Cincinnati Insurance Companies

Customer Service: 888-242-0888

The Cincinnati Insurance Companies Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about The Cincinnati Insurance Companies

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with The Cincinnati Insurance Companies

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

The Cincinnati Insurance Companies mailing address

6200 S. Gilmore Road
Fairfield, OH 45014-5141

P.O. Box 145496
Cincinnati, OH 45250-5496

The Cincinnati Insurance Companies executive customer service contacts

Primary Contact
Marc J. Schambow
Senior Vice President / Chief Claims Officer
6200 S. Gilmore Road
Fairfield, OH 45014-5141
marc_schambow@cinfin.com

LinkedIn

Secondary Contact
Jessica Zinsmeister
Vice President – Care Center Director
6200 S. Gilmore Road
Fairfield, OH 45014-5141
jessica_zinsmeister@cinfin.com
(513) 603-5785

LinkedIn

Chief Executive
Stephen M. Spray
President (U.S. Subsidiary Companies)
6200 S. Gilmore Road
Fairfield, OH 45014-5141
steve_spray@cinfin.com
(513) 313-9560

LinkedIn

Frequently asked questions about The Cincinnati Insurance Companies

What are the phone numbers for Cincinnati Insurance?

Claims: (877) 242-2544

Automated pay By phone: (800) 364-3400

Payment support: (888) 242-0888

Online services support: (888) 242-0888

Personal policy pervices: (888) 242-8811

Life policy services: (800) 783-4479

Business policy pervices: (888) 242-8811

How do I contact the Cincinnati Insurance claims department?

Cincinnati Insurance claims at (888) 242-0888 or visit the website and go to the claims section.

Who owns Cincinnati Insurance?

The Cincinnati Insurance Company is owned by Cincinnati Financial Corporation.

What type of insurance does Cincinnati Insurance offer?

The Cincinnati Insurance Company offers a variety of insurance types, including property and casualty insurance, life insurance, and personal and commercial insurance products.

Who underwrites Cincinnati Insurance policies?

The Cincinnati Insurance Company underwrites its own insurance policies.

How old is Cincinnati Insurance?

The Cincinnati Insurance Company was founded in 1950.

Where is Cincinnati Insurance based?

The Cincinnati Insurance Company is based in Fairfield, Ohio, a suburb of Cincinnati.

How long has Cincinnati Insurance been in business?

Cincinnati Insurance has been in business since 1950.

How do I file a claim with Cincinnati Insurance?

  1. Call the claims department at (888) 242-0888.
  2. Visit the website and file a claim online.
  3. Contact your local Cincinnati Insurance agent for assistance.

What is the phone number for Cincinnati Life Insurance Company?

The phone number for Cincinnati Life Insurance Company, a subsidiary of Cincinnati Financial Corporation, is (888) 242-0888.

How to get professional help with your The Cincinnati Insurance Companies problem

If you need help with The Cincinnati Insurance Companies, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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