The Bradford Exchange
The Bradford Exchange designs, manufactures and sells collectibles, home décor, jewelry and personalized gifts.
What you need to know about The Bradford Exchange
The company responds to most customer complaints in a satisfactory manner.
- The Bradford Exchange’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with The Bradford Exchange with our insider guide or through its executive contacts.
- The Bradford Exchange's customer service policies are standard. Here are our frequently asked questions about The Bradford Exchange.
How to resolve a problem with The Bradford Exchange
Try self-service first
Use our proven resolution methods, or The Bradford Exchange’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does The Bradford Exchange respond?
Representatives are available Monday through Friday from 7 a.m. to 6 p.m. Central time.
The Bradford Exchange does not provide a direct customer service email address on its website; however, the company offers an online contact form for inquiries.
The Bradford Exchange does not provide a live chat feature on its website.
The Bradford Exchange is active on social media platforms such as Facebook, Instagram, X and Pinterest.
The Bradford Exchange help center/FAQ provides quick answers to common questions regarding orders, payments, shipping, returns and product information.
The Bradford Exchange customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Additional contacts
The Bradford Exchange self-service links
The Bradford Exchange customer service policies
The Bradford Exchange loyalty program
The Bradford Exchange has a loyalty program called Bradford Exchange Rewards. It offers members exclusive discounts and early access to new collectibles.
Frequently asked questions about The Bradford Exchange
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