The Boston Globe Customer Service Contacts

The Boston Globe is a major daily newspaper based in Boston, Massachusetts, covering local, national, and international news.

How to reach a person at The Boston Globe

Customer Service:  (888) 694-5623

The Boston Globe Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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The Boston Globe mailing address

53 State St.
Boston, MA 02109

The Boston Globe social media channels

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The Boston Globe executive customer service contacts

Primary Contact
Brian McGrory
Editor
53 State St.
Boston, MA 02109
mcgrory@globe.com

Secondary Contact
Ellen Clegg:
Editor
53 State St.
Boston, MA 02109
ellen.clegg@globe.com

Alternative Contact
Christine S. Chinlund
Managing Editor
53 State St.
Boston, MA 02109
chinlund@globe.com

Owner
John W. Henry
Boston Red Sox
4 Yawkey Way
Boston, MA 02215
jhenry@redsox.com

Frequently asked questions about The Boston Globe

What are The Boston Globe's customer service hours?

  • Monday to Friday: 7 a.m. to 8 p.m.
  • Saturday and Sunday: 8 a.m. to 3 p.m. (all times Eastern).

How do I contact The Boston Globe's customer service department

How do I cancel my subscription with The Boston Globe?

How can I get a refund from The Boston Globe?

How to get professional help with your The Boston Globe problem

If you need help with The Boston Globe, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.