The Boston Globe Customer Service Contacts
The Boston Globe is a major daily newspaper based in Boston, Massachusetts, covering local, national, and international news.
How to resolve a problem with The Boston Globe Customer Service Contacts
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Verified contacts
The Boston Globe Customer Service Contacts customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Primary
Brian McGrory
Editor
Secondary
Ellen Clegg
Editor
Secondary
Ellen Clegg:
Editor
Additional contacts
Christine S. Chinlund
Managing Editor
John W. Henry
Owner
Frequently asked questions about The Boston Globe
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- Monday to Friday: 7 a.m. to 8 p.m.
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- Saturday and Sunday: 8 a.m. to 3 p.m. (all times Eastern).
Email customerservice@globe.com or call (888) 694-5623.
Email customerservice@globe.com or call (888) 694-5623.
Email customerservice@globe.com or call (888) 694-5623.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published March 4, 2024. Updated October 25, 2025.