Ted Baker

Ted Baker is a British fashion brand that offers a range of products, including men's and women's apparel, shoes, bags, and jewelry.

Telephone
Main : (866) 739-3290
Mailing address
6A St Pancras Way
London, United Kingdom NW1 0TB
Website
tedbaker.com

What you need to know about Ted Baker

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Ted Baker

Try self-service first

Use our proven resolution methods, or Ted Baker’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Ted Baker respond?

Phone support
Ted Baker does not list a direct phone number for customer service on its website. Customers are encouraged to get in touch via the dedicated US email address or the online contact form.
Email support
Ted Baker customer service email response times may vary, but you can expect to receive a reply within 24 hours.

Email Ted Baker at customerserviceus@tedbakerlondon.com.
Live chat
Live Chat customer service is available 7 days a week from 8 a.m. to 9 p.m. Pacific time.
Social media
Ted Baker is active on social media platforms such as Instagram, Facebook, and X for brand engagement and general inquiries.

Here's how to reach Ted Baker via social media.
Help center/FAQ
Ted Baker customer service through the help center/FAQ provides immediate answers to common questions, including topics such as orders, shipping, returns, and product information.
Verified contacts

Ted Baker customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Joanna Nicolaysen
Senior Director of Operations
Secondary
Corey Salter
Chief Operating Officer
Chief Executive
Jamie Salter
Chief Executive

Ted Baker customer service policies

Ted Baker's privacy policy outlines how the company collects, uses, shares and protects the personal information of those who interact with its website. It details how data are processed, stored, and shared, as well as measures taken to ensure privacy.

Ted Baker loyalty program

Ted Baker does not have a loyalty program.

Frequently asked questions about Ted Baker

Authentic Brands Group is the parent company of Ted Baker, which it acquired in 2022.
Yes, Ted Baker has an online chat service.

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