Ted Baker is a British fashion brand that offers a range of products, including men’s and women’s apparel, shoes, bags, and jewelry.
Ted Baker Responsiveness rating
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What you need to know about Ted Baker
The company responds to most customer complaints in a satisfactory manner.
- Ted Baker’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Ted Baker with our insider guide or through its executive contacts.
- Ted Baker’s customer service policies are standard. Here are our frequently asked questions about Ted Baker.
Ted Baker customer service response times
Ted Baker’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Representatives are available Monday through Friday from 8 a.m. to 6 p.m. Pacific time. Call customer service at (866) 739-3290. |
| Email support | Ted Baker customer service email response times may vary, but you can expect to receive a reply within 24 hours. Email Ted Baker at support@tedbakerus.zendesk.com. |
| Live chat | Live Chat customer service is available 7 days a week from 8 a.m. to 9 p.m. Pacific time. |
| Social media | Ted Baker is active on social media platforms such as Instagram, Facebook, and X for brand engagement and general inquiries. Here’s how to reach Ted Baker via social media. |
| Help center/FAQ | Ted Baker customer service through the help center/FAQ provides immediate answers to common questions, including topics such as orders, shipping, returns, and product information. |
How to resolve a problem with Ted Baker
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Ted Baker mailing address
6A St Pancras Way
London, United Kingdom NW1 0TB
Ted Baker executive customer service contacts
Primary Contact
Joanna Nicolaysen
Senior Director of Operations
6A St Pancras Way
London, United Kingdom NW1 0TB
jnicolaysen@authenticbrandsgroup.com
Secondary Contact
Corey Salter
Chief Operating Officer
6A St Pancras Way
London, United Kingdom NW1 0TB
csalter@authenticbrandsgroup.com
Chief Executive
Jamie Salter
6A St Pancras Way
London, United Kingdom NW1 0TB
jsalter@authenticbrandsgroup.com
What is the relationship between Ted Baker and Authentic Brands Group?
Authentic Brands Group is the parent company of Ted Baker, which it acquired in 2022.
How can I contact Ted Baker customer service?
Call (866) 739-3290 or email support@tedbakerus.zendesk.com.
Does Ted Baker have an online chat service?
Yes, Ted Baker has an online chat service.
How to get professional help with your Ted Baker problem
If you need help with Ted Baker, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
