Tea Collection creates and sells children’s clothing featuring patterns and styles derived from international design themes.
Tea Collection Responsiveness rating
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What you need to know about Tea Collection
The company responds to most customer complaints in a satisfactory manner.
- Tea Collection’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Tea Collection with our insider guide or through its executive contacts.
- Tea Collection’s customer service policies are standard. Here are our frequently asked questions about Tea Collection.
Tea Collection customer service response times
Tea Collection’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support (866) 374-8747 | Representatives are available Monday through Friday from 6 a.m. to 5 p.m. Pacific time. |
| Email support service@teacollection.com | Representatives are available Monday through Friday from 6 a.m. to 5 p.m. Pacific time. |
| Live chat | Tea Collection does not offer a live chat feature on its website; however, the company provides an online contact form for inquiries. |
| Social media | Tea Collection is active on social media platforms such as Facebook, Instagram, and X. |
| Help center/FAQ | Tea Collection’s help center/FAQ provides quick answers to common questions regarding orders, shipping, returns and product information. |
How to resolve a problem with Tea Collection
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Tea Collection mailing address
1 Arkansas Street
Studio B
San Francisco, CA 94107
Tea Collection executive customer service contacts
Primary Contact
Amberly Smith
Customer Operations Manager
1 Arkansas Street
Studio B
San Francisco, CA 94107
amberly.smith@teacollection.com
Secondary Contact
Motaz Dabaa
Director of Operations
1 Arkansas Street
Studio B
San Francisco, CA 94107
motaz.dabaa@teacollection.com
Chief Executive
Leigh Rawdon
1 Arkansas Street
Studio B
San Francisco, CA 94107
leigh@teacollection.com
How can I contact Tea Collection customer service?
Call (866) 374-8747 or email service@teacollection.com.
What age ranges does Tea Collection offer clothing for?
Tea Collection offers apparel for babies, toddlers and children up to about age 12.
What payment methods does Tea Collection accept?
Tea Collection accepts a variety of online payment methods, including credit cards, PayPal and Tea Collection store credit.
How to get professional help with your Tea Collection problem
If you need help with Tea Collection, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
