TCL is a Chinese multinational electronics company that manufactures consumer electronics, including TVs, smartphones, and home appliances.
TCL Responsiveness rating
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What you need to know about TCL
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with TCL
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.TCL mailing address
TCL Technology Building
TCL Park
Nanshan, Shenzhen, Guangdong Province, China
TCL executive customer service contacts
Primary Contact
Peng Pan
CFO
TCL Technology Building
TCL Park
Nanshan, Shenzhen, Guangdong Province, China
pengp@tcl.com
Secondary Contact
Wang Cheng
COO
TCL Technology Building
TCL Park
Nanshan, Shenzhen, Guangdong Province, China
wangcheng@tcl.com
Chief Executive
Zhang Shaoyong
TCL Technology Building
TCL Park
Nanshan, Shenzhen, Guangdong Province, China
zhangshaoyong@tcl.com
How can I contact TCL customer service?
Call TCL customer service at (877) 300-8837.
Does TCL have an online contact form?
Yes, TCL’s contact form is available here.
Does TCL offer a repair service?
Yes, TCL offers repair services under warranty and may also assist with out-of-warranty repairs depending on the product and region.
How to get professional help with your TCL problem
If you need help with TCL, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
