Taskrabbit is an online marketplace that connects users with freelance workers for everyday tasks such as furniture assembly, moving, cleaning, and home repairs.
Taskrabbit Responsiveness rating
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What you need to know about Taskrabbit
The company responds to most customer complaints in a satisfactory manner.
- Taskrabbit’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Taskrabbit with our insider guide or through its executive contacts.
- Taskrabbit’s customer service policies are standard. Here are our frequently asked questions about Taskrabbit.
Taskrabbit customer service response times
Taskrabbit’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Representatives are available Monday through Saturday from 8:30 a.m. to 6:30 p.m. Central time. Call customer service at (844) 340-8275. |
| Email support | Taskrabbit does not list a direct customer service email address on its website. However, the company provides an online contact form through the help center, which allows users to submit inquiries and receive responses via email. |
| Live chat | Taskrabbit does not offer a traditional live chat with a real-time agent consistently available on its website. Instead, the company provides a messaging tool within the help center that allows users to contact the support team, who respond during business hours, Monday through Saturday from 8:30 a.m. to 6:30 p.m. Central time. |
| Social media | Taskrabbit is active on social media platforms such as Facebook, X, Instagram, and LinkedIn. Here’s how to reach taskrabbit via social media. |
| Help center/FAQ | Taskrabbit’s help center/FAQ provides quick answers to common questions regarding account management, task booking, payment processing, troubleshooting, and general service inquiries. |
How to resolve a problem with Taskrabbit
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Taskrabbit mailing address
1550 Bryant Street
Suite 700
San Francisco, CA 94103
Taskrabbit executive customer service contacts
Primary Contact
Danni Mackay
Manager, Customer Support
1550 Bryant Street
Suite 700
San Francisco, CA 94103
dmackay@taskrabbit.com
Secondary Contact
Jenna Costa
Vice President, Operations
1550 Bryant Street
Suite 700
San Francisco, CA 94103
jenna@taskrabbit.com
Chief Executive
Ania Smith
1550 Bryant Street
Suite 700
San Francisco, CA 94103
ania@taskrabbit.com
How can I contact Taskrabbit customer service?
Call (844) 340-8275.
How does Taskrabbit work?
Users create an account, describe the task that requires assistance, choose a Tasker based on hourly rate and reviews, and book the service.
Is there a mobile app for Taskrabbit?
Yes, Taskrabbit offers a mobile app for both iOS and Android, allowing users to book, manage, and communicate about tasks on the go.
How to get professional help with your Taskrabbit problem
If you need help with Taskrabbit, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.