Supergoop! is a skin care brand focused on sunscreen.
What you need to know about Supergoop!
- Supergoop!’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Supergoop! with our insider guide or through our executive contacts.
- Supergoop!’s customer service policies are standard. Here are our frequently asked questions about Supergoop!.
Supergoop! customer service response times
Supergoop!’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Phone support | Response time: Phone inquiries typically take 1 to 30 minutes to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Phone number: Customers can contact Supergoop! at (877) 564-7330. Availability: Phone support is available 24/7. |
Email support | Response time: Email inquiries typically take 1 to 3 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Email address: Customers can contact Supergoop! at hello@supergoop.com, though it’s always best to use the “contact us” section on Supergoop!’s website for the most accurate and up-to-date contact information. |
Live chat | Response time: Supergoop!’s live chat support is usually the quickest option for getting help. You can expect an initial response within a few minutes to 30 minutes during business hours. Availability: Live chat is available 24/7, but the response times may be slower during peak periods, like sales events or holidays. |
Social media | Response time: Supergoop! is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity. |
How to resolve a problem with Supergoop!
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Supergoop! mailing address
200 East Grayson
#110 San Antonio, TX 78215
Supergoop! executive customer service contacts
Primary Contact
Korbyn Sellers
Manager, Customer Experience
200 East Grayson
#110 San Antonio, TX 78215
korbyn@supergoop.com
Secondary Contact
Kara Gordon
Senior Vide President
200 East Grayson
#110 San Antonio, TX 78215
kara.gordon@supergoop.com
Chief Executive
Lisa Sequino
200 East Grayson
#110 San Antonio, TX 78215
lisa.sequino@supergoop.com
Who is the owner of Supergoop!?
Supergoop! was founded by Holly Thaggard, who currently serves as the Chairman of the company.
Who is the CEO of Supergoop!?
In February 2024, Lisa Sequino was appointed as the Chief Executive Officer (CEO) of Supergoop!.
How do I refer-a-friend to Supergoop!?
To refer a friend to Supergoop!, visit its Refer-A-Friend page and follow the instructions provided.
How to get professional help with your Supergoop! problem
If you need help with Supergoop!, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.