Sunday Riley is a skincare company with products for various skin concerns such as aging, acne and uneven tone.
Sunday Riley Responsiveness rating
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What you need to know about Sunday Riley
The response times of Sunday Riley’s customer service depend on the contact method, inquiry volume, and business hours.
- Customer service response times at Sunday Riley can differ based on the contact method, inquiry volume, and the nature of the issue.
- Issues with Sunday Riley may be addressed through our insider guide or by reaching out to our executive contacts.
- The customer service policies of Sunday Riley are standard. Below are some frequently asked questions regarding the company.
Sunday Riley customer service response times
Sunday Riley’s customer service response times can differ depending on the communication channel used (such as email, phone, or chat), the volume of inquiries at the time, and the business hours, which may affect how quickly you receive a response. However, here’s a general idea of what to expect:
| Phone support | Sunday Riley’s customer service phone support response times depend on call volume and business hours. During high-demand periods, wait times may be longer than usual. Call customer service at (346) 220-1719. |
| Email support | Sunday Riley’s customer service email support response times depend on factors such as the volume of inquiries and the time of year. While the company aims to respond within a few business days, response times may be longer during peak periods, such as sales or holidays. Email Sunday Riley at hello@sundayriley.com. |
| Live chat | Sunday Riley’s customer service live chat support response times can vary depending on chat volume and business hours, with responses typically being quicker than email support. |
| Social media | Sunday Riley’s customer service social media support response times depend on the platform and volume of inquiries, with responses generally taking a few hours to a few days. Here’s how to reach Sunday Riley via social media. |
| Help center/FAQ | Sunday Riley’s customer service help center and FAQ support offer immediate, self-service responses to frequently asked questions, allowing customers to find solutions without waiting. However, for more complex issues, customers may need to contact other support channels, such as email or phone. |
How to resolve a problem with Sunday Riley
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Sunday Riley mailing address
4444 Westheimer Road
Houston, TX 77027
Sunday Riley loyalty program
Sunday Riley offers a rewards program called the Sunday Riley Rewards program. Customers can earn points for various actions, such as making purchases, referring friends, and engaging with the brand. These points can be redeemed for discounts on future purchases.
Sunday Riley social media channels
Sunday Riley executive customer service contacts
Primary Contact
Timothy Rizzo
Client Care Manager
4444 Westheimer Road
Houston, TX 77027
timothy.rizzo@sundayriley.com
Secondary Contact
Wayne Lew
Vice President
4444 Westheimer Road
Houston, TX 77027
wayne.lew@sundayriley.com
Chief Executive
Sunday Riley
4444 Westheimer Road
Houston, TX 77027
sunday.riley@sundayriley.com
How can I contact Sunday Riley customer service?
Call (346) 220-1719 or email hello@sundayriley.com.
Does Sunday Riley have an online chat service?
Yes, Sunday Riley can be contacted via an online chat service.
How can I track my Sunday Riley order?
Visit the “Order Status” section on the Sunday Riley website and enter your order number and email address.
How to get professional help with your Sunday Riley problem
If you need help with Sunday Riley, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.