Sunday Riley

Sunday Riley is a skincare company with products for various skin concerns such as aging, acne and uneven tone.

Telephone
Customer service : (346) 220-1719
Email
Mailing address
4444 Westheimer Road
Houston, TX 77027
Website
sundayriley.com

What you need to know about Sunday Riley

The response times of Sunday Riley's customer service depend on the contact method, inquiry volume, and business hours.

How to resolve a problem with Sunday Riley

Try self-service first

Use our proven resolution methods, or Sunday Riley’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Sunday Riley respond?

Phone support
Sunday Riley's customer service phone support response times depend on call volume and business hours. During high-demand periods, wait times may be longer than usual. Call customer service at (346) 220-1719.
Email support
Sunday Riley's customer service email support response times depend on factors such as the volume of inquiries and the time of year. While the company aims to respond within a few business days, response times may be longer during peak periods, such as sales or holidays. Email Sunday Riley at hello@sundayriley.com.
Live chat
Sunday Riley's customer service live chat support response times can vary depending on chat volume and business hours, with responses typically being quicker than email support.
Social media
Sunday Riley's customer service social media support response times depend on the platform and volume of inquiries, with responses generally taking a few hours to a few days. Here’s how to reach Sunday Riley via social media.
Help center/FAQ
Sunday Riley's customer service help center and FAQ support offer immediate, self-service responses to frequently asked questions, allowing customers to find solutions without waiting. However, for more complex issues, customers may need to contact other support channels, such as email or phone.
Verified contacts

Sunday Riley customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jennifer Koontz
Creative Operations Manager
Secondary
Wayne Lew
Vice President
Chief Executive
Sunday Riley
Chief Executive

Sunday Riley customer service policies

Sunday Riley’s privacy policy details the collection of personal data, including contact info, purchase history, and location, both directly and through third-party sources. The company retains this data for marketing and customer service, storing some information for up to 7 years. It also highlights the extensive sharing of data with third parties, such as ad networks and payment processors.

Sunday Riley loyalty program

Sunday Riley offers a rewards program called the Sunday Riley Rewards program. Customers can earn points for various actions, such as making purchases, referring friends, and engaging with the brand. These points can be redeemed for discounts on future purchases.

Frequently asked questions about Sunday Riley

Call (346) 220-1719 or email hello@sundayriley.com.
Yes, Sunday Riley can be contacted via an online chat service.
Visit the "Order Status" section on the Sunday Riley website and enter your order number and email address.

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