Stuart Weitzman designs and produces a range of women’s footwear.
How to reach a person at Stuart Weitzman
Stuart Weitzman Responsiveness rating
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What you need to know about Stuart Weitzman
Stuart Weitzman’s customer service response times may vary depending on the volume of inquiries and the nature of the request.
- Stuart Weitzman customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Stuart Weitzman with our insider guide or through its executive contacts.
- Stuart Weitzman customer service policies are standard. Here are our frequently asked questions about Stuart Weitzman.
Stuart Weitzman customer service response times
Stuart Weitzman customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Stuart Weitzman customer service phone response times vary depending on the volume of inquiries. The team is available Monday to Friday from 9 a.m. to 8 p.m., and on weekends from 10 a.m. to 6 p.m. (all times Eastern). Call customer service at (877) 793-4896. |
| Email support | Stuart Weitzman’s customer service email response times vary depending on the volume of requests. Email Stuart Weitzman at service@stuartweitzman.com. |
| Live chat | Stuart Weitzman offers live chat support during business hours: Monday to Friday from 9 a.m. to 8 p.m., and Saturday and Sunday from 10 a.m. to 6 p.m. (all times Eastern). Response times may vary depending on the volume of inquiries. |
| Social media | Stuart Weitzman maintains an active presence on various social media platforms, including Facebook, Instagram and X. Here’s how to reach Stuart Weitzman via social media. |
| Help center/FAQ | Stuart Weitzman offers a help center and FAQ section to assist customers with common inquiries. Response times for support requests submitted through these resources may vary depending on the nature of the request. |
How to resolve a problem with Stuart Weitzman
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Stuart Weitzman mailing address
10 Hudson Yards
Floor 18
New York, NY 10001
Stuart Weitzman executive customer service contacts
Primary Contact
Richard Sarabia
Director of Operations
10 Hudson Yards
Floor 18
New York, NY 10001
rsarabia@tapestry.com
Secondary Contact
Scott Roe
Chief Operating Officer
10 Hudson Yards
Floor 18
New York, NY 10001
sroe@tapestry.com
Chief Executive
Joanne Crevoiserat
10 Hudson Yards
Floor 18
New York, NY 10001
jcrevoiserat@tapestry.com
What is the relationship between Stuart Weitzman and Tapestry, Inc.?
Tapestry, Inc., is the parent company of Stuart Weitzman.
How can I contact Stuart Weitzman customer service?
Call (877) 793-4896 or email service@stuartweitzman.com.
Where can I buy Stuart Weitzman products?
You can buy Stuart Weitzman products online on the website or at select department stores.
How to get professional help with your Stuart Weitzman problem
If you need help with Stuart Weitzman, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.