Storyworth is a service that helps you create a personalized book by answering weekly questions about your life. You can share your stories, and after a year, all your responses are turned into a hardcover book. You can also add photos and share the stories with others.
How to reach a person at Storyworth
Customer service: (888) 745-1080
Storyworth Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Storyworth
We have not received any recent complaints about Storyworth.
How to resolve a problem with Storyworth
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Storyworth mailing address
2093 Philadelphia Pike 1080
Claymont, DE 19703
Storyworth executive customer service contacts
Primary Contact
Gregory Kapp
Head of Marketing
2093 Philadelphia Pike 1080
Claymont, DE 19703
greg@storyworth.com
Secondary Contact
Sushmita Subramanian
Head of Design & Product
2093 Philadelphia Pike 1080
Claymont, DE 19703
sushmita@storyworth.com
Chief Executive
Nick Baum
2093 Philadelphia Pike 1080
Claymont, DE 19703
nick@storyworth.com
Krista Baum
2093 Philadelphia Pike 1080
Claymont, DE 19703
krista@storyworth.com
How do I contact Storyworth customer service?
If you need assistance with Storyworth, here are the ways to contact their customer service:
- Phone: (888) 745-1080
- Text: (888) 745-1080
Email: hello@storyworth.com
Can you get a refund on Storyworth?
Storyworth provides a full refund within 30 days of purchase, as long as the books have not been printed. Printed books are non-returnable, except in cases of defects.
How much does Storyworth cost per month?
Storyworth only has a yearly subscription of $99.
How do I access my Storyworth account?
Access your Storyworth account by logging into the Storyworth website. Once logged in, you can invite others to read your story.
What happens when a Storyworth subscription ends?
When your Storyworth subscription ends, you will keep access to your account and all of your stories for 3 months. In this time, you can still print your stories. To continue with your book longer you will need to renew your subscription.
How many pictures can you put in Storyworth?
There is no limit to the number of photos you can include in your Storyworth book. However, keep in mind that there is a 480-page limit for your final printed book.
Can 2 people write on Storyworth?
A Storyworth subscription covers 1 storyteller and 1 book. If you want multiple storytellers and books, you can buy additional subscriptions. Once you have multiple subscriptions, you can even combine the stories into a single book. To set this up, simply email Storyworth at hello@storyworth.com.
Who owns Storyworth?
Storyworth was founded by Nick and Krista Baum and is still owned by their family.
Does Storyworth automatically renew?
Yes, Storyworth subscriptions automatically renew by default. However, you can turn off automatic renewal on the subscription renewal page.
Can you get more than one book from Storyworth?
Yes, you can order additional books from Storyworth for an extra cost of $39 per copy.
Can you rearrange photos in Storyworth?
Yes, you can rearrange photos in Storyworth at any time before your book is printed and before your subscription ends.
Is Storyworth free?
No, Storyworth is not free. The annual subscription costs $99, with additional fees depending on your book needs.
Why is my Storyworth login not working?
If your Storyworth login is not working, you can contact Storyworth customer service at (888) 745-1080 or via email at hello@storyworth.com.
How Many Pages Are Allowed in a Storyworth Book?
- $39: Black and white interior, up to 480 pages
- $79: Color books, up to 300 pages
- $99: Color books above 300 pages, up to 480 pages
Who Is Nick Baum?
Nick Baum is the co-founder and co-owner of Storyworth.
Can You Add Pictures to Storyworth?
Yes, you can add as many photos as you want to your Storyworth book, depending on the number of pages you purchased.
How to get professional help with your Storyworth problem
If you need help with Storyworth, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.