StewMac supplies tools and parts for guitar and bass building, repair, and customization.
StewMac Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about StewMac
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with StewMac
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.StewMac mailing address
13070 Hamilton Crossing Boulevard
Noblesville, IN 46060
StewMac executive customer service contacts
Primary Contact
Luisa Willsher
VP of Wholesale Global Sales
13070 Hamilton Crossing Boulevard
Noblesville, IN 46060
lwillsher@stewmac.com
Secondary Contact
Brock Poling
Vice President of Marketing
13070 Hamilton Crossing Boulevard
Noblesville, IN 46060
bpoling@stewmac.com
Chief Executive
Jeff Willard
13070 Hamilton Crossing Boulevard
Noblesville, IN 46060
jwillard@stewmac.com
How can I contact StewMac customer service?
To contact StewMac call (800) 848-2273 or email service@stewmac.com.
Does StewMac have an online chat service?
Yes, StewMac can be contacted via an online chat service.
How do I track my StewMac order?
Once your order has shipped, you will receive a tracking number via email. Log in to your account on the website to track your order online.
How to get professional help with your StewMac problem
If you need help with StewMac, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.