Stellantis

Fiat Chrysler Automobiles (FCA) was an Italian-American multinational corporation focused on designing, manufacturing, and selling vehicles under brands like Fiat, Chrysler, Jeep, and Dodge, which later merged with PSA Group to form Stellantis in 2021.

Telephone
Main : (800) 247-9753
Customer Service : (800) 334-9200
Mailing address
Fiat Chrysler Automobiles, 25 St James Street
London, UK
Website
chrysler.com

What you need to know about Stellantis

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Stellantis

Try self-service first

Use our proven resolution methods, or Stellantis’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Stellantis customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Christine Feuell
Chief Executive Officer, Chrysler and Ram Brand
Secondary
Christopher J. Pardi
General Counsel and Corporate Secretary – North America at FCA Fiat Chrysler Automobiles
Secondary
Jeffrey Mies
Vice President – Assistant General Counsel, Commercial Affairs at Fiat Chrysler Automobiles
Chief Executive
​​​​​​Michael Manley
Chief Executive

Frequently asked questions about Stellantis

Call (800) 334-9200. Contact Stellantis customer service through your brand’s dedicated support line (Fiat, Chrysler, Jeep, Dodge, or Ram), via the official website, or by visiting an authorized dealership. For faster assistance, have your VIN, purchase details, and service history ready. If your issue isn’t resolved, ask for a case number and escalate to a supervisor or regional customer care team.
P.O. Box 21-8004 Auburn Hills, MI 48321-8004
Yes, Fiat is making a return to the North American market after a four-year absence. The adorable Fiat 500 minicar will be sold here as the electric 500e.
No, Ford does not own Fiat. Fiat is an independent Italian automobile manufacturer, and its ownership structure has changed over the years.
No, Ferrari is no longer owned by Fiat. Ferrari became an independent company in 2016. However, Fiat played a significant role in Ferrari’s history.
Yes, Chrysler still exists. Stellantis plans to revitalize the Chrysler brand with new models, including electric vehicles.
Yes, RAM Trucks is a division of Stellantis (formerly Fiat Chrysler Automobiles). While Fiat Chrysler owns RAM, it is now part of the larger Stellantis group.
Fiat does not have a dedicated app, but you can find information and services related to Fiat vehicles through the Stellantis Group’s official app or website.

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