Spotify

Spotify is a music streaming service that gives users access to millions of songs, podcasts, and other audio content from various artists and genres.

Mailing address
Regeringsgatan 19, SE-111 53 Stockholm
Website
open.spotify.com

What you need to know about Spotify

We have not received any recent complaints about Spotify.

How to resolve a problem with Spotify

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Spotify customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Danielle McMonagle
Manager, Strategy and Operations, Public Affairs
Primary
James Garais
Senior Manager of Customer Service
Secondary
Rajiv Vellodi
Vice President – Global Customer Service
Secondary
Eric Van Laethem
Associate Director, Customer Service
Chief Executive
Daniel Ek
Chief Executive Officer

Frequently asked questions about Spotify

Yes, Spotify offers live chat on its official website.
Spotify does not currently offer phone support. You can reach out for assistance through the following channels:
Contact Spotify support via email at support@spotify.com.
Spotify USA Inc. 4 World Trade Center 150 Greenwich Street, 62nd Floor New York, NY 10007 USA

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