Spirit of Tasmania

Spirit of Tasmania is a ferry service that operates between mainland Australia and Tasmania, transporting passengers and vehicles across the Bass Strait.

Telephone
Main : +61-3-6419-9320
Mailing address
P.O. Box 168E
East Devonport, TAS 7310
Website
spiritoftasmania.com.au

What you need to know about Spirit of Tasmania

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Spirit of Tasmania

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Spirit of Tasmania customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Josie McGuire
Manager, Customer Relations
Secondary
John McGrath
Chief Operating Officer
Chief Executive
Bernard Dwyer
Manager, Customer Relations

Frequently asked questions about Spirit of Tasmania

Yes, you can find the online contact form here.
Monday to Saturday 10 a.m. to 6 p.m. (Australian time).
Spirit of Tasmania operates between Melbourne, Victoria, and Devonport, Tasmania.
The journey typically takes around 9 to 11 hours, depending on weather conditions.
Yes, Spirit of Tasmania allows passengers to bring cars, motorbikes, and other vehicles on board.
Yes, pets are allowed but must remain in designated kennels during the journey.
Yes, bookings can be modified or canceled, but fees may apply depending on the fare type and how close to the departure date changes are made. Call +61-3-6419-9320.

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