Spark Driver is a platform developed by Walmart that connects independent delivery drivers to local delivery opportunities, primarily for its online grocery and general merchandise orders.
How to reach a person at Spark Driver
Spark Driver Responsiveness rating
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What you need to know about Spark Driver
The company responds to most customer complaints in a satisfactory manner.
- Spark Driver’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Spark Driver with our insider guide or through its executive contacts.
- Spark Driver’s customer service policies are standard. Here are our frequently asked questions about Spark Driver.
Spark Driver customer service response times
Spark Driver’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Spark Driver does not list a direct customer service phone number on its website. The company encourages users to submit inquiries and access assistance through the in-app help feature or the support portal on its website. |
| Email support | Spark Driver does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries. |
| Live chat | Spark Driver does not offer a live chat feature on its website. |
| Social media | Spark Driver is active on social media platforms such as Facebook and Instagram. |
| Help center/FAQ | Spark Driver’s help center/FAQ provides quick answers to common questions regarding driver onboarding, delivery procedures, app usage, payment and account management. |
How to resolve a problem with Spark Driver
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Spark Driver mailing address
702 S.W. 8th St
Bentonville, AR 72716
Spark Driver loyalty program
Spark Driver offers a loyalty program that rewards drivers with tiered benefits based on activity and performance.
Spark Driver social media channels
Spark Driver executive customer service contacts
Primary Contact
Danielle Abidi
Growth Strategy and Operations
702 S.W. 8th St.
Bentonville, AR 72716
danielle.abidi@walmart.com
Secondary Contact
Kevin Lowe
Senior Manager, Product Strategy and Operations
702 S.W. 8th St.
Bentonville, AR 72716
kevin.lowe@walmart.com
Alternative Contact
Navkaran Singh Chadha
Vice President, On Demand Delivery
702 S.W. 8th St.
Bentonville, AR 72716
navkaran.chadha@walmart.com
Rebecca Durkee
Senior Vice President, Last Mile Delivery
702 S.W. 8th St.
Bentonville, AR 72716
rebecca.durkee@walmart.com
Chief Executive
John Furner
702 S.W. 8th St.
Bentonville, AR 72716
john.furner@walmart.com
Spark Driver customer service policies
What is Spark Driver's privacy policy?
Spark Driver’s privacy policy explains how the company collects, uses, and safeguards personal information. It details how data is used to process deliveries and may be utilized for marketing and service improvements.
Spark Driver self-service links
How do I update my personal or vehicle information?
Visit the website, log in to your account and navigate to the “Account Settings” section to update your personal or vehicle information.
How do I submit a support ticket or inquiry?
Visit the website, log in to your account and go to the “Support or Help” section to submit a support ticket or inquiry through the available contact form.
Can I manage my payment information without contacting support?
Yes, visit the website, log in to your account and go to the “Payment Settings” section where you can update and manage your payment information without contacting support.
How do I download the Spark Driver app?
You can download the Spark Driver app from the App Store (for iOS) or Google Play Store (for Android). Search for “Spark Driver” and follow the instructions to download and install the app.
What if I have technical issues with the app?
Contact Spark Driver support through the app or via the website. Common solutions include restarting your phone, updating the app, and ensuring a stable internet connection.
How do I become a Spark Driver and start earning money?
Sign up on the Spark Driver website or app, complete the application and background check, and once approved, start accepting delivery jobs to begin earning money.
How do Spark Driver deliveries work and how do I earn for each delivery?
Spark Driver deliveries work by connecting independent drivers with local Walmart delivery orders through the app. Drivers earn money based on factors such as the number of deliveries completed, distance traveled, and time taken, with earnings paid weekly.
How do I track my earnings and manage my Spark Driver account?
You can track your earnings and manage your Spark Driver account directly through the Spark Driver app, where you’ll find details on completed deliveries, payment history and account settings.
How to get professional help with your Spark Driver problem
If you need help with Spark Driver, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
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