Spark by Hilton
Spark by Hilton is a basic, budget hotel brand providing essential accommodations for travelers.
What you need to know about Spark by Hilton
Complaints about Curio Collection by Hilton are rare.
How to resolve a problem with Spark by Hilton
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Verified contacts
Spark by Hilton customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Primary
Danny Hughes
Executive Vice President and President, Americas
Secondary
Simon Vincent
Executive Vice President and President, Europe, Middle East and Africa
Secondary
Alan Watts
Executive Vice President and President, Asia Pacific
Chief Executive
Christopher J. Nassetta
Chief Executive
Frequently asked questions about Spark by Hilton
The Hilton Hotel Group.
You can book a room at Spark by Hilton through the official Hilton website or third-party booking platforms. Reservations can also be made by calling the hotel's front desk.
You can report issues directly to the hotel’s front desk or contact Hilton’s customer service hotline for assistance.
To make changes to your Spark by Hilton reservation, log into your account on the Spark by Hilton website or mobile app. You can modify your booking details such as dates, room type, or guest information, depending on the hotel’s cancellation and modification policies. For assistance, call Spark by Hilton customer service at (703) 883-1000 or email guestcorrespondence@hilton.com.
Yes, you can request a refund from Spark by Hilton if you qualify based on its cancellation and refund policy. For refundable bookings, you can easily cancel via your online account or contact Spark by Hilton customer service at (703) 883-1000 or email guestcorrespondence@hilton.com for assistance. Non-refundable bookings may require special handling, which customer service can guide you through.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published November 8, 2024. Updated October 25, 2025.