Spark by Hilton is a basic, budget hotel brand providing essential accommodations for travelers.
Spark by Hilton Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Spark by Hilton
Complaints about Curio Collection by Hilton are rare.
How to resolve a problem with Spark by Hilton
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Spark by Hilton mailing address
7930 Jones Branch Drive
McLean, VA 22102
Spark by Hilton executive customer service contacts
Primary Contact
Brandon Claypool
Executive Operations Director, Hilton Worldwide
7930 Jones Branch Drive
McLean, VA 22102
brandon.claypool@hilton.com
Secondary Contact
Danny Hughes
Executive Vice President and President, Americas
7930 Jones Branch Drive
McLean, VA 22102
danny.hughes@hilton.com
Simon Vincent
Executive Vice President and President, Europe, Middle East and Africa
7930 Jones Branch Drive
McLean, VA 22102
simon.vincent@hilton.com
Alan Watts
Executive Vice President and President, Asia Pacific
7930 Jones Branch Drive
McLean, VA 22102
alan.watts@hilton.com
Chief Executive
Christopher J. Nassetta
7930 Jones Branch Drive
McLean, VA 22102
chris_nassetta@hilton.com
Another possible email address for Nassetta: christopher.nassetta@hilton.com
Hilton also has a dedicated email for its chief executive: ceo@hilton.com
Who owns Spark by Hilton?
The Hilton Hotel Group.
How do I make a reservation at Spark by Hilton?
You can book a room at Spark by Hilton through the official Hilton website or third-party booking platforms. Reservations can also be made by calling the hotel’s front desk.
How do I report an issue during my stay?
You can report issues directly to the hotel’s front desk or contact Hilton’s customer service hotline for assistance.
How do I make changes to my Spark by Hilton reservation?
To make changes to your Spark by Hilton reservation, log into your account on the Spark by Hilton website or mobile app. You can modify your booking details such as dates, room type, or guest information, depending on the hotel’s cancellation and modification policies. For assistance, call Spark by Hilton customer service at (703) 883-1000 or email guestcorrespondence@hilton.com.
Can I get a refund from Spark by Hilton?
Yes, you can request a refund from Spark by Hilton if you qualify based on its cancellation and refund policy. For refundable bookings, you can easily cancel via your online account or contact Spark by Hilton customer service at (703) 883-1000 or email guestcorrespondence@hilton.com for assistance. Non-refundable bookings may require special handling, which customer service can guide you through.
How to get professional help with your Spark by Hilton problem
If you need help with Spark by Hilton, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
