SpareFoot

SpareFoot is an online marketplace that helps users find, compare, and book self-storage units across various locations.

Telephone
Main : (844) 341-7529
Email
Mailing address
400 W 15th St #400
Austin, TX 78701
Website
sparefoot.com

What you need to know about SpareFoot

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with SpareFoot

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

SpareFoot customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jeremy Rachel
Vice President, Client Services
Secondary
Charles Marriott
Chief Operating Officer
Chief Executive
Erica Williams

Frequently asked questions about SpareFoot

Call (844) 341-7529 or email support@sparefoot.com.
Monday to Friday, 9 a.m. to 6 p.m. Central time.
Visit the SpareFoot website or app, enter your location and storage needs, and browse the available facilities in your area.
After finding a storage facility, you can book a unit directly through the SpareFoot website or app by following the prompts and completing the reservation process.
If you have issues with a storage facility, contact SpareFoot customer service at (844) 341-7529 or email support@sparefoot.com.
Log in to your SpareFoot account on the website or app and go to the "Account Settings" section to update your personal information and preferences.
Yes, you can leave a review for a storage facility on the SpareFoot website or app after your rental period. Reviews help other users make informed decisions.
For feedback or complaints, contact SpareFoot customer service at (844) 341-7529 or email support@sparefoot.com.

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