SoundCloud
SoundCloud is an online platform where people can share, discover, and listen to music or audio tracks. It's like a social media app for music, where artists can upload their songs, and listeners can follow, comment, and share what they like.
What you need to know about SoundCloud
- SoundCloud’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with SoundCloud with our insider guide or through our executive contacts.
- SoundCloud's customer service policies are standard. Here are our frequently asked questions about SoundCloud.
How to resolve a problem with SoundCloud
Try self-service first
Use our proven resolution methods, or SoundCloud’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does SoundCloud respond?
SoundCloud customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
SoundCloud self-service links
SoundCloud customer service policies
SoundCloud loyalty program
SoundCloud does not have a loyalty program.
Frequently asked questions about SoundCloud
Outdated info? Report it here