Sonic is an internet service provider that offers high-speed internet, including fiber-optic and broadband services, to homes and businesses.
Sonic Responsiveness rating
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What you need to know about Sonic
We have not received any recent complaints about Sonic.
How to resolve a problem with Sonic
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Sonic mailing address
2260 Apollo Way
Santa Rosa, CA 95407
Sonic executive customer service contacts
Primary Contact
Gavin Holder
Chief Operating Officer at Sonic
2260 Apollo Way
Santa Rosa, CA 95407
gavin.holder@sonic.com
Secondary Contact
Scott Doty
CIO, VP, Co-owner, Co-founder
2260 Apollo Way
Santa Rosa, CA 95407
scott.doty@sonic.com
Chief Executive
Dane Jasper
2260 Apollo Way
Santa Rosa, CA 95407
dane.jasper@sonic.com
What is the Sonic customer service contact number?
For general support, call Sonic at (855) 394-0100.
Does Sonic have a 24/7 customer service contact number?
Sonic does not offer 24/7 phone support. Their customer service is available daily from 8 a.m. to 10 p.m. Pacific time, 7 days a week.
How can I contact Sonic customer service via email?
Email Sonic’s support team at support@sonic.com for any inquiries.
What is the phone number for Sonic billing?
For billing-related questions, call (888) 766-4233 from 8 a.m. to 5 p.m. Pacific time, Monday to Saturday. Also email billing inquiries to billing@sonic.com or send an SMS to (833) 915-8300 (SMS support is available Monday to Friday).
Additional Sonic Contact Methods:
- SMS Support for General Inquiries: (833) 836-0300
- Fax for Billing: (707) 547-2199
How to get professional help with your Sonic problem
If you need help with Sonic, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
