Soma
Soma sells lingerie and loungewear with an emphasis on comfort and fit.
What you need to know about Soma
The company responds to most customer complaints in a satisfactory manner.
- Soma’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Soma with our insider guide or through its executive contacts.
- Soma's customer service policies are standard. Here are our frequently asked questions about Soma.
How to resolve a problem with Soma
Try self-service first
Use our proven resolution methods, or Soma’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does Soma respond?
Call customer service at (866) 768-7662.
Email Soma at customerservice@soma.com.
Here's how to reach Soma via social media.
Soma customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Soma self-service links
Soma customer service policies
Soma loyalty program
Soma has a loyalty program called Soma Rewards, which allows members to earn points on purchases.
Frequently asked questions about Soma
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