Solara Medical Supplies (AdaptHealth)

Founded in 2002, Solara is the largest U.S. independent supplier of Continuous Glucose Monitors (CGMs) and Insulin Pumps and carries a full line of diabetes products and supplies.

Telephone
Main : (855) 404-6727
Mailing address
Airside Business Park, 600 Lindbergh Drive
Moon Township, PA 15108
Website
adapthealth.com

What you need to know about Solara Medical Supplies (AdaptHealth)

The company responds to most customer complaints in satisfactory manner.

How to resolve a problem with Solara Medical Supplies (AdaptHealth)

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Verified contacts

Solara Medical Supplies (AdaptHealth) customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
James Vainio
Vice President, Customer Service Regional VP
Primary
James A . Vainio
Vice President, Customer Service Regional VP
Secondary
Keith H. Crawford
Denver Metropolitan Area, United States Chief Commercial Officer
Chief Executive
Keith Crawford
Denver Metropolitan Area, United States Chief Commercial Officer
Chief Executive
Steve Foreman
Chief Executive Officer
Chief Executive
Michael Burbach
Vice President, Operations

Frequently asked questions about Solara Medical Supplies (AdaptHealth)

Solara Medical Supplies is a leading provider of medical supplies, particularly for individuals with diabetes. AdeptHealth is a healthcare company that specializes in providing comprehensive health services and products. The relationship between Solara Medical Supplies and AdeptHealth is that Solara Medical Supplies operates as a division or subsidiary under the AdeptHealth umbrella. This relationship typically means that Solara Medical Supplies benefits from the resources, network, and infrastructure of AdeptHealth while maintaining its specialized focus on diabetes care and medical supplies. AdeptHealth, in turn, broadens its portfolio and market reach through the specialized services offered by Solara Medical Supplies. In summary, Solara Medical Supplies is a part of AdeptHealth, contributing to its mission of providing high-quality health services and products to patients.
Yes, you can find the online contact form here.
Monday to Friday 8 a.m. to 5 p.m. Pacific time.
You can track your order by logging into your account on the Solara Medical Supplies (AdeptHealth) website. You will also receive an email with tracking information once your order has shipped.
If you receive the wrong product or your order is damaged, contact Solara Medical Supplies (AdeptHealth) customer service at (855) 404-6727 immediately. They will assist you with returning the incorrect or damaged items and arranging for replacements.
Yes, you can return or exchange products purchased from Solara Medical Supplies (AdaptHealth). The return policy may vary depending on the product. Typically, items must be returned within a certain period (e.g., 30 days) and in their original condition. Contact customer service at (855) 404-6727 for specific return instructions.
To update your insurance information, contact Solara Medical Supplies (AdaptHealth) customer service at (855) 404-6727. You may need to provide your new insurance details, including policy number and provider information.
Solara Medical Supplies (AdaptHealth) typically accepts various payment methods, including credit/debit cards, insurance, and sometimes electronic funds transfer (EFT).
Call Solara Medical Supplies (AdeptHealth) customer service at (855) 404-6727.
If you need to cancel or modify your order, contact Solara Medical Supplies (AdaptHealth) customer service at (855) 404-6727 as soon as possible.
To determine if a specific product is covered by your insurance, contact Solara Medical Supplies (AdaptHealth) customer service with your insurance details and the product information. They can verify coverage and help with any necessary insurance claims.

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