Solairus Aviation

Solairus Aviation is a U.S.-based private aviation services company that manages and operates business jets on behalf of aircraft owners.

Telephone
Customer service : (800) 359-7861
Email
Mailing address
201 1st Street
Petaluma, CA 94952
Website
solairus.aero

What you need to know about Solairus Aviation

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Solairus Aviation

Try self-service first

Use our proven resolution methods, or Solairus Aviation’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Solairus Aviation respond?

Phone support
Solairus Aviation customer service phone response times may vary depending on call volume and the nature of the inquiry. While specific response times are not publicly disclosed, Solairus Aviation provides timely assistance for inquiries related to flight scheduling, ownership, and other services.

Call customer service at (800) 359-7861 (available 24/7).
Email support
Solairus Aviation customer service email response times may vary depending on the volume of inquiries and the complexity of the request. While exact turnaround times are not publicly stated, the company responds promptly to emails regarding membership, flight scheduling, aircraft services, and general inquiries.

Email Solairus Aviation at info@solairus.aero.
Live chat
Solairus Aviation does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries.
Social media
Solairus Aviation is active on social media platforms such as Facebook, Instagram, and LinkedIn.

Here's how to reach Solairus Aviation via social media.
Help center/FAQ
Solairus Aviation does not have a help center/FAQ section on its website.
Verified contacts

Solairus Aviation customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Chase Sperry
Director, Client Services
Secondary
Greg Petersen
Chief Operating Officer
Chief Executive
Dan Drohan
Chief Executive

Solairus Aviation customer service policies

Solairus Aviation's privacy policy describes how the company collects, uses, and protects personal information.  It outlines how data are used for processing orders and for marketing purposes.

Solairus Aviation loyalty program

Solairus Aviation does not have a loyalty program.

Frequently asked questions about Solairus Aviation

Call (800) 359-7861 or email info@solairus.aero.
Yes, Solairus Aviation offers international flight services through its charter operations.
Solairus Aviation manages a range of private planes, from turboprops and light jets to large, long-range aircraft.
Altitude is Solairus Aviation's private jet charter club, a membership program that offers benefits including guaranteed access to charter aircraft.

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