Soko Glam is an online retailer that specializes in Korean skin care and beauty products.
What you need to know about Soko Glam
Customer service experiences with Soko Glam can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- Soko Glam’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Soko Glam with our insider guide or through our executive contacts.
- Soko Glam’s customer service policies are standard. Here are our frequently asked questions about Soko Glam.
Company customer service response Soko Glam
Soko Glam’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Phone support | Soko Glam does not offer phone support. |
Email support | Responses are typically provided within 24 hours. Email Soko Glam at hello@sokoglam.com. |
Online contact form | Soko Glam does not have an online contact form. |
Live chat support | Soko Glam does not offer live chat support. |
Social media | While Soko Glam maintains active profiles on social media platforms, specific response times are not detailed. Here’s how to reach Soko Glam via social media. |
How to resolve a problem with Soko Glam
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Soko Glam mailing address
1261 Broadway
Suite 1001
New York, NY 10001
Soko Glam executive customer service contacts
Primary Contact
Liliana Reyna
Manager of Customer Experience
1261 Broadway
Suite 1001
New York, NY 10001
liliana@sokoglam.com
Secondary Contact
David Cho
Co-Founder
1261 Broadway
Suite 1001
New York, NY 10001
david@sokoglam.com
Chief Executive
Charlotte Cho
1261 Broadway
Suite 1001
New York, NY 10001
charlotte@sokoglam.com
Who owns Soko Glam?
Soko Glam is a privately held company founded in 2012 by Charlotte Cho and David K. Cho. The company is headquartered in New York City and specializes in curating and retailing Korean beauty products.
How can I contact Soko Glam customer service?
Email Soko Glam customer service at hello@sokoglam.com.
Does Soko Glam have an online contact form or chat support?
No, Soko Glam does not have an online contact form or chat support.
How to get professional help with your Soko Glam problem
If you need help with Soko Glam, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.