Singer

Singer manufactures sewing machines and related products.

Telephone
Main : (800) 474-6437
Mailing address
5300 Blue Lagoon Drive, Suite 200
Miami, FL 33126
Website
singer.com

What you need to know about Singer

Singer's customer service response times may vary depending on the volume of inquiries, but the company generally provides timely assistance.

How to resolve a problem with Singer

Try self-service first

Use our proven resolution methods, or Singer’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Singer respond?

Phone support
Singer's customer service phone support is usually available Monday through Friday, from 9 a.m. to 6 p.m. Eastern time. Response times may vary based on call volume, but typically, a representative can be reached within a few minutes during business hours.

Call customer service at (800) 474-6437.
Email support
Singer does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries.
Live chat
Singer live chat support

Hours of operation: Monday through Friday, from 9 a.m. to 6 p.m. Eastern time.

Response times can vary, but usually, a quick reply from a representative is provided during business hours.
Social media
Singer offers customer support through its social media channels, including Facebook, X, and Instagram.

Here's how to reach Singer via social media.
Help center/FAQ
Singer provides assistance through its help center and FAQ section on the website. It covers topics including troubleshooting, product registration, parts, accessories, and general inquiries about its sewing machines.
Verified contacts

Singer customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Vickey Merritt
Director of Customer Service
Secondary
Susan Nedved
Director of E-Commerce
Chief Executive
Jason Forcier
Chief Executive

Singer customer service policies

Singer's privacy policy describes how the company uses, collects, and protects users' personal information. It details how data are stored, shared, and secured when individuals interact with its products and services.

Singer loyalty program

Singer does not have a loyalty program.

Frequently asked questions about Singer

SVP Worldwide is the parent company of Singer.
Yes, Singer has an online chat service.

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