SimpleTire Customer Service Contacts

SimpleTire is an online tire retailer. You can search for tires on their website, buy the ones you need, and choose a local installer from their network. The tires are shipped directly to the installer, where you can then go to get them installed.

How to reach a person at SimpleTire

SimpleTire Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about SimpleTire

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with SimpleTire

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

SimpleTire mailing address

SimpleTire LLC
1500 Broadway
Suite 501
New York, NY 10036

SimpleTire social media channels

X


SimpleTire executive customer service contacts

Primary Contact
Jen Metsker
SVP, Channel Sales
1000 N West St
Suite 1200
Wilmington, DE 19801
jen.metsker@simpletire.com

Secondary Contact
Chaliya Martell
Chief Financial Officer
1000 N West St
Suite 1200
Wilmington, DE 19801
chaliya.martell@simpletire.com

Chief Executive
Karthik Lyer
1000 N West St
Suite 1200
Wilmington, DE 19801
karthik.lyer@simpletire.com

Frequently asked questions about SimpleTire

Who is the CEO of SimpleTire?

The CEO of SimpleTire is Karthik Iyer.

How do I cancel an order on SimpleTire?

To cancel an order on SimpleTire, contact its customer service team as soon as possible. Reach it via phone at (888) 410-0604 or email at support@simpletire.com. Make sure to have your order number ready when you contact them.

How does SimpleTire work?

SimpleTire is an online tire retailer that partners with tire installers across the United States. Customers can search for tires on its website, select the tires they want, and choose a local installer from its network. The tires are then shipped directly to the installer, where the customer can schedule an appointment for installation.

Who is the founder of SimpleTire?

Monday to Friday, 7 a.m. to 11 p.m. Eastern time.

What shipping company does SimpleTire use?

SimpleTire uses multiple shipping companies to deliver tires, including FedEx, UPS, and regional carriers. The choice of the shipping company depends on the destination and availability.

How to get professional help with your SimpleTire problem

If you need help with SimpleTire, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help