SimpleTire

SimpleTire is an online tire retailer that offers a range of tire brands through a network of suppliers and installers. It is a division of Dealer Tire.

Telephone
Main : (888) 410-0604
SMS : (267) 376-8473
Email
Mailing address
1415 North 5th Street, Suite 100
Philadelphia, PA 19122
Website
simpletire.com

What you need to know about SimpleTire

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with SimpleTire

Try self-service first

Use our proven resolution methods, or SimpleTire’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does SimpleTire respond?

Phone supportSMS support
Representatives are available Monday through Friday from 8 a.m. to 7 p.m., and Saturday from 9 a.m. to 5 p.m. (all times Eastern).
Email supportinfo@simpletire.com
Representatives are available Monday through Friday from 8 a.m. to 7 p.m., and Saturday from 9 a.m. to 5 p.m. (all times Eastern).
Live chat
SimpleTire’s website offers a chat function that starts with an AI chatbot to answer common questions, with the option to reach a live representative during business hours (Monday through Friday from 8 a.m. to 7 p.m., and Saturday from 9 a.m. to 5 p.m.; all times Eastern).
Social media
SimpleTire is active on social media platforms such as Facebook, X, Instagram and YouTube.
Help center/FAQ
SimpleTire’s help center/FAQ offers quick answers to common questions about products, orders and customer service.
Verified contacts

SimpleTire customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jamie Young
VP, Customer Care
Secondary
Kenny Pratt
Partner Chief Consumer eCommerce Officer
Chief Executive
Scott Mueller
Chief Executive

SimpleTire customer service policies

SimpleTire’s privacy policy explains how the company collects, uses, and protects personal information. It details how customer data are used for processing orders and for marketing purposes.

SimpleTire loyalty program

SimpleTire does not have a loyalty program.

Frequently asked questions about SimpleTire

Dealer Tire is the parent company of SimpleTire.
Call (888) 410-0604 or email info@simpletire.com.
SimpleTire accepts most major credit cards, PayPal, Google Pay and Venmo.

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