Silhouette America designs and manufactures electronic cutting machines and software for crafting and DIY projects.
How to reach a person at Silhouette America
Main: (800) 859-8243
Silhouette America Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Silhouette America
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Silhouette America
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Silhouette America mailing address
618 N. 2000 W
Lindon, UT 84042
Silhouette America executive customer service contacts
Primary Contact
Kathy L. Evans
COO
618 N. 2000 W
Lindon, UT 84042
kathy@silhouetteamerica.com
Chief Executive
J. David Evans
618 N. 2000 W
Lindon, UT 84042
david@silhouetteamerica.com
How can I contact Silhouette America?
Call Silhouette America at (800) 859-8243 or email support@silhouetteamerica.com.
Can I exchange a Silhouette product?
Silhouette America does offer product exchanges for defective products within the return period. Contact customer service at (800) 859-8243 or email support@silhouetteamerica.com for help with initiating an exchange and providing the necessary details about the item.
How do I cancel an order with Silhouette America?
To cancel an order with Silhouette America, contact the customer service team at (800) 859-8243 or email support@silhouetteamerica.com as soon as possible. Once an order is processed or shipped, it may not be able to be canceled, but you can return the product following its return policy.
How to get professional help with your Silhouette America problem
If you need help with Silhouette America, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.