Sigma Beauty Customer Service Contacts

Sigma Beauty’s privacy policy explains how the company collects, uses, and protects customer information. It outlines the types of data collected, such as personal and payment details, and how that data is stored and shared. The policy also covers customer rights regarding data and how individuals can manage or delete it. It ensures compliance with data protection laws and details the security measures in place to protect customer information. Users are encouraged to read the policy to understand how the information is handled.

Sigma Beauty allows returns and exchanges within 59 days of purchase for a refund to the original form of payment, provided products are unused and in the original condition. Returns made within 60-90 days will be processed as a store credit or exchange. Customers are responsible for original and return shipping charges, which are nonrefundable, though a return shipping label can be provided for a fee. Items must be returned via the return portal, and a return authorization is required. Refunds or exchanges will not be processed until all items, including free gifts, are returned.

Sigma Beauty’s terms of use explain that products are for personal or professional use only and cannot be resold on third-party sites. The content on the website is protected by copyright, and any use beyond personal or ordering purposes is prohibited. Unauthorized resellers are not allowed to sell Sigma products outside of approved channels. The website also includes a disclaimer on warranties and limits Sigma’s liability for any issues.

Sigma Beauty provides an order tracking tool that allows monitoring of order status in real time. Log into the account and visit the “Order History” section, or use the tracking link sent via email after the order has shipped. This tool enables shipment tracking, delivery progress checking, and estimation of arrival dates.

Sigma Beauty’s FAQ section is a self-service resource, providing answers to a wide range of common customer inquiries. Topics include order issues, product information, returns and exchanges, and shipping policies. The guide helps resolve many issues without needing to contact customer support.

Log into the account and navigate to the “Returns” section, where the return request can be submitted and authorization received. The portal provides instructions on how to ship items back for a refund or exchange, and tracks the status of the return.