Siam Visa Customer Service Contacts

Siam Visa, a part of Siam Legal, offers visa and legal services primarily focused on Thailand and surrounding regions.

How to reach a person at Siam Visa

Customer service: (877) 252-8831

Siam Visa Responsiveness rating

rating
3/5

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What you need to know about Siam Visa

Siam Visa customer service response times

Siam Visa’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone supportResponse time: Phone inquiries typically take 1 to 30 minutes to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests.
Phone support: Customers can contact Siam Visa at (877) 252-8831.
Availability: Phone support is available Monday to Sunday 9 a.m. to 6 p.m. Indochina time.  
Email supportResponse time: Email inquiries typically take 1 to 5 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Email address: Customers can contact Siam Visa at dpo@svbl.co.th, though it’s always best to use the “contact us” section on Siam Visa’s website for the most accurate and up-to-date contact information.  
Live chatResponse time: Siam Visa’s live chat support is usually the quickest option for getting help. You can expect an initial response within a few minutes to 30 minutes during business hours.
Availability: Live chat is available Monday to Sunday 9 a.m. to 6 p.m. Indochina time.  
Social mediaResponse time: Siam Visa is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity.

How to resolve a problem with Siam Visa

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Siam Visa mailing address

Floor Unit 1806-1806A
Two Pacific Place, 18th, 142 Sukhumvit Rd
Khlong Tan Nuea, Watthana, Bangkok, Thailand 10110

Siam Visa loyalty program

Siam Visa does not have an loyalty program.

Siam Visa social media channels

X


Siam Visa executive customer service contacts

Primary Contact
Michelle Ann Guzman
Client Relations Manager
Floor Unit 1806-1806A
Two Pacific Place, 18th, 142 Sukhumvit Rd
Khlong Tan Nuea, Watthana, Bangkok, Thailand 10110
mann@siam-legal.com

Secondary Contact
John Ulysses
Client Success Manager
Floor Unit 1806-1806A
Two Pacific Place, 18th, 142 Sukhumvit Rd
Khlong Tan Nuea, Watthana, Bangkok, Thailand 10110
julysses@siam-legal.com

Chief Executive
Somluck (Sally) Choopinij
Floor Unit 1806-1806A
Two Pacific Place, 18th, 142 Sukhumvit Rd
Khlong Tan Nuea, Watthana, Bangkok, Thailand 10110
schoopinij@siam-legal.com

Siam Visa customer service policies

How does Siam Visa protect my personal data?

Siam Visa’s privacy policy does not provide detailed information on how they protect personal data. It mentions that they may update their policy and advises users to check for changes. They have a Data Protection Officer, Somluck Choopinij, who can be contacted for questions about personal data use.

Thailand’s Personal Data Protection Act (PDPA) requires businesses to get consent before collecting and using personal data. However, Siam Visa’s policy does not clearly explain the security measures they use to protect data. If you need specific details, it’s best to contact their Data Protection Officer directly.

 

What are Siam Visa's terms and conditions?

Siam Visa’s terms and conditions of Engagement outline their legal services, fees, client responsibilities, confidentiality, and termination policies. Clients must provide accurate information and cooperate with the firm. Fees may change with notice, and either party can terminate the agreement with reasonable notice. The firm maintains confidentiality unless required by law.

 

Where is Siam Legal office?

Its main office is located in Bangkok at 18th Floor, Unit 1806, Two Pacific Place Building, 142 Sukhumvit Rd, Khlong Toei, Bangkok 10110, Thailand. It also has more offices in Phuket, Chiang Mai, and international locations in Australia, the U.K., and the United States.

Frequently asked questions about Siam Visa

Who owns Siam Visa?

Siam Visa is owned and operated by Siam Visa and Business Law Co., Ltd., a registered company in Thailand.

Who is the CEO of Siam Visa?

Somluck (Sally) Choopinij is the Director and Legal Consultant.

How do I email Siam Visa support?

Email Siam Visa’s support at dpo@svbl.co.th or contact form on its website’s “Contact” section.

How to get professional help with your Siam Visa problem

If you need help with Siam Visa, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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