Phone inquiries typically take 1 to 30 minutes to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests.Phone support: Customers can contact Siam Visa at (877) 252-8831. Availability: Phone support is available Monday to Sunday 9 a.m. to 6 p.m. Indochina time.
Email support
Email inquiries typically take 1 to 5 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Email address: Customers can contact Siam Visa at dpo@svbl.co.th, though it's always best to use the "contact us" section on Siam Visa's website for the most accurate and up-to-date contact information.
Live chat
Siam Visa's live chat support is usually the quickest option for getting help. You can expect an initial response within a few minutes to 30 minutes during business hours. Availability: Live chat is available Monday to Sunday 9 a.m. to 6 p.m. Indochina time.
Social media
Siam Visa is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity.
Its main office is located in Bangkok at 18th Floor, Unit 1806, Two Pacific Place Building, 142 Sukhumvit Rd, Khlong Toei, Bangkok 10110, Thailand. It also has more offices in Phuket, Chiang Mai, and international locations in Australia, the U.K., and the United States.
Siam Visa customer service policies
Siam Visa’s privacy policy does not provide detailed information on how they protect personal data. It mentions that they may update their policy and advises users to check for changes. They have a Data Protection Officer, Somluck Choopinij, who can be contacted for questions about personal data use.
Thailand’s Personal Data Protection Act (PDPA) requires businesses to get consent before collecting and using personal data. However, Siam Visa's policy does not clearly explain the security measures they use to protect data. If you need specific details, it’s best to contact their Data Protection Officer directly.
Siam Visa loyalty program
Siam Visa does not have an loyalty program.
Frequently asked questions about Siam Visa
Siam Visa is owned and operated by Siam Visa and Business Law Co., Ltd., a registered company in Thailand.
Somluck (Sally) Choopinij is the Director and Legal Consultant.
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published October 27, 2024. Updated February 10, 2025.