Showaround is a platform that connects travelers with local guides for personalized city tours.
Showaround Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Showaround
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Showaround
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Showaround mailing address
Pils iela 16
Riga, LV-1050 Latvia
Showaround executive customer service contacts
Primary Contact
Vaiva Banyte
Community Manager
Pils iela 16
Riga, LV-1050 Latvia
Vaiva.Banyte@showaround.com
Secondary Contact
Martynas Balaisis
COO
Pils iela 16
Riga, LV-1050 Latvia
Martynas.Balaisis@showaround.com
Chief Executive
Linas Sablovskis
Pils iela 16
Riga, LV-1050 Latvia
Linas.Sablovskis@showaround.com
How can I contact Showaround customer service?
Call +353-1-254-4809 or email support@showaround.com.
How do I resolve payment issues?
Call customer service at +353-1-254-4809 or email support@showaround.com.
What if my guide cancels the tour?
Call customer service at +353-1-254-4809 or email support@showaround.com.
How do I report an issue with a guide or tour?
Call customer service at +353-1-254-4809 or email support@showaround.com.
Can I change or cancel my booking?
Yes, by contacting the guide directly, calling customer service at +353-1-254-4809, or emailing support@showaround.com.
How do I communicate with my guide?
You can communicate with your guide directly through the Showaround messaging system after booking a tour.
How to get professional help with your Showaround problem
If you need help with Showaround, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.