Sentry

Sentry Insurance is a mutual insurance company offering products such as auto, home, life, and business insurance, as well as coverage for industries such as construction and manufacturing.

Telephone
Customer service : (800) 473-6879
Mailing address
1800 North Point Drive
Stevens Point, WI 54481
Website
sentry.com

What you need to know about Sentry

Sentry customer service response times may vary depending on the nature and volume of the inquiry.

How to resolve a problem with Sentry

Try self-service first

Use our proven resolution methods, or Sentry’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Sentry respond?

Phone support
Sentry provides 24/7 customer service. While the company's services are available around the clock, response times may vary, with faster assistance typically available during regular business hours, Monday through Friday from 8 a.m. to 5 p.m. Central Standard time.

Call customer service at (800) 473-6879.
Email support
Sentry does not list a direct customer service email address on its website. Instead, the company encourages customers to contact the company through the online contact forms or by using the support options available.
Live chat
Sentry offers live chat support through its website, providing customers with real-time assistance during business hours from . The company's customer service operates Monday through Friday, from 8 a.m. to 5 p.m. Central Standard time.
Social media
Sentry customer service response through social media may vary depending on the platform and the nature of the inquiry. While Sentry is active on channels such as Facebook, X, LinkedIn, and Instagram, response times are not explicitly stated and can be slower compared to other support channels.

Here's how to reach Sentry via social media.
Help center/FAQ
Sentry customer service response through the help center and FAQ section is available 24/7, offering a range of self-service resources to address common inquiries. While these resources can provide immediate assistance, more specific or complex questions may require contacting customer support directly.
Verified contacts

Sentry customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Elisha Williams
Chief Customer Service Operations Officer
Secondary
Pete Anhalt
Vice President
Chief Executive
Peter McPartland
Chief Executive

Sentry customer service policies

Sentry's privacy policy outlines how the company uses, collects, and protects personal information provided by its customers. It details the measures taken to ensure data security, how information is shared with third parties, and the rights customers have regarding personal data.

Sentry loyalty program

Sentry does not offer a loyalty program.

Frequently asked questions about Sentry

Sentry is the parent company of Golden Eagle Insurance, which it acquired in 2001.
Call (800) 473-6879.
Yes, Sentry has an online chat service.

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